Client Executive – Invoice Finance – Oxfordshire
Location: Oxfordshire
Posted: 6th October 2026
Job Description
An exciting opportunity has arisen to join a growing Commercial Lending business in an operational support role, based from their regional office in Oxfordshire.
The role as Client Executive is based within the Operations Department, providing day to day support to Client Managers to aid the proactive management of a portfolio of Invoice Finance clients.
You will be tasked with delivering exceptional client service, maintain client relationships and effectively manage risk to prevent loss of income and reputation to the business.
- To assist the Client Managers with the management of a designated portfolio of clients and maintain a full working knowledge of all clients.
- Maintaining first class client relationships, ensuring that excellent levels of service are delivered so that client satisfaction levels remain high.
- To ensure that no client terminates on the grounds of poor
- To minimise third party
- To be the clients first point of contact for any payment requests, queries and ledger updates.
- To process client payments through the operating system within your agreed personal mandate level.
- To obtain monthly client information as per their operating
- To manage a designated portfolio of clients and maintain a full working knowledge of all clients.
- To work closely with the Senior Management in reviewing and scrutinising debt collectability and recoverability on a daily basis, taking appropriate steps where necessary to safeguard the company’s security.
- To work closely with the Client Managers in reviewing and scrutinising debt collectability and recoverability on a daily
- To provide regular feedback to the Client Managers and Senior Management about any client issues that may impact upon the company’s security or client retention.
- To maintain an effective office diary & filing system
Maximise Income and Add Value
- To ensure that additional fee income opportunities are identified and maximised.
- To identify opportunities within the portfolio for the increase and up-take of credit protection.
- To identify and introduce new business opportunities where appropriate.
- To work closely with the Credit Controllers to ensure adequate levels of verification are maintained on the Clients Ledgers.
- To work closely with the Credit Controllers to resolve sales ledger queries with Clients and ensure that clients resolve disputes quickly and are aware of any difficult recovery situations that may require legal action.
- To maintain, action and update an effective dispute resolution system.
- To regularly review portfolio sales ledgers to assess the levels of Credit Control activity, the collectability and validity of debt, discussing both with the Credit Controllers and clients any issues relating to overdue debt and unresolved disputes.
- To ensure that cash queries, that require client input, are resolved promptly.
- To process back-up paperwork for invoice re-assignments, debtor refunds and cash
This role would suit either an experienced Client Executive or an ambitious junior commercial finance professional with working knowledge of Invoice Finance looking for their next career move with a fast paced, progressive business.
Excellent basic salary and benefits package with hybrid working arrangements.