Client Executive - Insurance

Careerwebsite; Leeds; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Holiday entitlement 26 days + bankhols

Career progression across Everywhen

CII/ACII qualifications support

Pension scheme

Wellbeing support

Job summary

Careerwebsite in Leeds is seeking a Client Executive to join our insurance-focused enterprise team. You will act as the first point of contact for a designated client portfolio, build strong relationships and support clients with queries via phone and email.

The ideal candidate has insurance industry experience, a proactive approach, and the ability to work collaboratively with colleagues. We offer a supportive environment, opportunities for progression, and benefits that include pension and

Qualifications

• Insurance industry experience is essential.
• Ability to build strong client relationships and provide excellent service.

Responsibilities

• Support a designated client portfolio and act as first point of contact.
• Build strong client relationships and respond to queries.
• Engage with clients via phone and email.

Skills

Customer service

Relationship building

Communication

Proactivity

Teamwork

Integrity

Job description

Do you have experience working in the Insurance industry?

Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Client Executive within our friendly enterprise team based in Leeds.

So, what does the role of a Client Executive here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What are we looking for in our Client Executives?

Insurance Industry experience is essential for this role, the rest is all about you as a person:

• Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
• Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
• Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too".
• Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
• Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it's also just the right way to be

In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

• Holiday entitlement of 26 days plus bank holidays, increasing with length of service
• Opportunity to progress your career across the entire Everywhen family
• Gain CII or ACII qualifications to boost your knowledge and career prospects
• Pension scheme for when you feel it's time to retire
• 24-hour support for physical and mental wellbeing
• 1 days paid volunteering day to give back to our communities
• The Spotlight Awards, where we shine a light on the brightest talent across our group

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.