Client Engagement & Webinar Lead, Scientific Publishing

Stem Graduates; City Of London; Hybrid; GBP 28,000 - 33,000; Full time

Job summary

A reputable online publisher is seeking a Client Engagement Executive to manage client accounts and coordinate webinars. The role, which involves working part-time from the London office, requires a minimum of 12 months working in a B2B environment, showcasing exceptional customer focus and attention to detail. Candidates should have strong time management and multi-tasking skills to excel in this dynamic, fast-paced position with ample opportunities for progression.

Qualifications

• Minimum of 12 months experience in a B2B environment in an account executive or operations role.
• Ability to show exceptional attention to detail with a customer focus.
• Experience in a fast-paced, varied role indicating excellent time management and multi-tasking skills.

Responsibilities

• Act as internal contact for team members directing information for client accounts.
• Manage account and webinar operations efficiently through a Project Management System.
• Operational management of over 30 webinars a year.
• Prepare webinar reporting including registration lists and statistics.
• Manage specified client lists, answering queries and arranging materials.
• Prepare and distribute weekly lead reports for all clients.

Skills

Attention to detail

Customer focus

Time management

Multi-tasking

Job description

A reputable online publisher is seeking a Client Engagement Executive to manage client accounts and coordinate webinars. The role, which involves working part-time from the London office, requires a minimum of 12 months working in a B2B environment, showcasing exceptional customer focus and attention to detail. Candidates should have strong time management and multi-tasking skills to excel in this dynamic, fast-paced position with ample opportunities for progression.