Client Development Lead - Risk and Analytics

WTW; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Life insurance

Group income protection

Hybrid working

Job summary

WTW in London is seeking a commercially minded Client Development Lead to join our Risk & Analytics team. You will connect sector leaders, brokers and client-facing colleagues to translate market needs into practical opportunities that drive revenue growth.

The role spans client and sector development, opportunity qualification, and commercial enablement, with a strong emphasis on collaboration, stakeholder management and delivering tangible client value across multiple industries.

Qualifications

• Experience in insurance, risk consulting, or related commercial environment.
• Strong understanding of commercial insurance, risk management, analytics or broking environments.
• Proven ability to build relationships and influence stakeholders across teams.
• Commercial mindset with ability to identify opportunities and turn client needs into actionable solutions.
• Strong written and verbal communication skills for client-facing materials.

Responsibilities

• Partner with Willis sector leaders and client-facing teams to identify priority clients and opportunities for Risk & Analytics.
• Develop sector-focused messaging, credentials, case studies and client materials.
• Support sector meetings, client forums, workshops and campaigns, ensuring actions are followed through.
• Translate client and market insights into practical recommendations for the wider business.
• Identify opportunities for cross-selling and broader client engagement across Risk & Analytics.
• Coordinate pursuit activity, client presentations, proposals and follow-ups.
• Maintain visibility of pipeline activity, ownership, and progress through to conversion.

Job description

We are looking for a commercially minded Client Development Lead to join our Risk & Analytics team in London. This role will help drive growth by connecting Willis’s sector teams, brokers and client-facing colleagues with the right Risk & Analytics expertise and solutions. You will play a key role in identifying client opportunities, developing sector-focused propositions and enabling colleagues to have stronger commercial conversations with clients. Working across multiple teams and industry sectors, you will turn market and client needs into practical opportunities that support revenue growth and strengthen our client proposition. This is a highly collaborative role, ideal for someone who enjoys building relationships, spotting opportunities and turning ideas into action.

The Role

Client & Sector Development

• Partner with Willis sector leaders and client-facing teams to identify priority clients, emerging risk themes and opportunities for Risk & Analytics.
• Develop sector-focused messaging, credentials, case studies and client materials that clearly demonstrate our capabilities and solutions.
• Support sector meetings, client forums, workshops and campaigns, ensuring actions and opportunities are followed through.
• Translate client and market insights into practical recommendations and opportunities for the wider business.

Opportunity & Pipeline Development

• Identify, qualify and help progress Risk & Analytics opportunities across the client portfolio.
• Work closely with brokers, client advocates and relationship owners to connect client needs with the right R&A capabilities and specialists.
• Coordinate pursuit activity, client presentations, proposals and follow-up actions.
• Maintain visibility of pipeline activity, ownership, next steps and progress through to conversion.
• Identify opportunities for cross-selling and broader client engagement across Risk & Analytics.

Commercial Enablement

• Develop compelling materials and tools that help client-facing colleagues understand when and how to engage Risk & Analytics.
• Support internal growth campaigns that increase awareness and adoption of R&A solutions.
• Provide concise insight and reporting on sector engagement, pipeline activity and commercial outcomes.
• Identify recurring client and market themes that can inform proposition development and future growth priorities.

Stakeholder Management

• Build strong relationships across CRB, sector teams, FINEX, Health & Benefits, Claims, Placement and other relevant business areas.
• Act as a trusted point of contact, helping colleagues navigate R&A capabilities and connect with the appropriate specialists.
• Work confidently with stakeholders at different levels and across multiple teams and sectors.
• Manage multiple priorities and workstreams, ensuring clear ownership, quality outputs and timely follow-up.

Qualifications

What you'll bring:

• Experience in insurance, risk consulting, professional services, client development, sales enablement or a related commercial environment.
• Strong understanding of commercial insurance, risk management, analytics or broking environments.
• Proven ability to build effective relationships and influence stakeholders across multiple teams.
• Commercial mindset with the ability to identify opportunities and turn client needs into actionable solutions.
• Strong written and verbal communication skills, including the ability to develop compelling client-facing materials and presentations.
• Experience supporting business development, pipeline management, proposals, pursuits or growth initiatives.
• Strong organisational skills with the ability to manage multiple priorities, workstreams and deadlines.
• A proactive approach, with the confidence to challenge, follow up and keep activity moving.
• Ability to translate complex information into clear, practical and commercially relevant messages.

What We Offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email [e-mail]