Client Delivery Lead (Consumer Products)

Capgemini; Manchester; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Disability Confident Employer (Level 2

Wellbeing & healthy workplace program

Job summary

Capgemini is seeking an experienced senior delivery leader to drive large-scale digital transformation programmes for strategic consumer goods clients in the UK. You will act as a strategic partner, accountable for global delivery across products, platforms and applications, with governance, risk management and measurable business outcomes.

This executive-level role requires building trusted relationships with senior stakeholders, leading cross-domain teams and shaping growth opportunities while

Qualifications

• Proven experience leading large, complex global delivery programmes (£20m+).
• Experience as an executive escalation point and senior delivery partner.
• Delivery of global technology transformation at scale in agile product & platform models.

Responsibilities

• Lead end-to-end delivery strategy: translate client strategy into roadmaps and operating models.
• Orchestrate complex delivery: align multiple teams, domains and platforms; manage dependencies.
• Own governance & performance: run planning cycles, steering forums, and delivery governance.
• Act as escalation point: manage risks, issues, and client escalations with pace.
• Drive operational excellence: ensure reliable, scalable, secure-by-design delivery across technology landscape.
• Optimise cost & performance: use data-driven insights to improve flow and capacity.
• Lead at executive level: build trusted relationships with senior client stakeholders.
• Enable growth: identify and drive delivery-led opportunities across the client portfolio.

Skills

Delivery leadership

Global delivery experience

Salesforce CGC experience

Executive stakeholder management

Tools

Salesforce

Job description

About The Job You're Considering

Capgemini is seeking an experienced senior delivery leader to lead large-scale, complex digital transformation programmes for strategic clients in the Consumer Goods sector.

You will act as a strategic delivery partner to clients, accountable for execution of global transformation programmes across products, platforms, and applications. You will govern digital delivery, orchestrate cross-domain teams, and ensure resilient, scalable, and secure operations, while shaping strategy, managing risk, and delivering measurable business outcomes.

This is a senior, client-facing role operating at executive level, with accountability for multi-million delivery portfolios, delivery excellence, and growth.

Hybrid working:

The places that you work day to day will vary according to your role, your needs and that of the business; it will be a blend of Company offices, client site and your home; noting that you will be unable to work at home for 100% of the time.

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual), or immigration status, employment history going back 3 continuous years and unspent criminal record check (known as Disclosure and Barring Service).

Your role

Key Responsibilities

• Lead end-to-end delivery strategy: Translate client strategy into clear execution roadmaps, plans, and operating models
• Orchestrate complex delivery: Align multiple teams, domains, and platforms; manage dependencies and drive joined-up execution
• Own governance & performance: Run planning cycles, steering forums, and delivery governance to ensure predictable, high-quality outcomes
• Act as escalation point: Manage complex risks, issues, and client escalations with pace and confidence
• Drive operational excellence: Ensure reliability, scalability, and secure-by-design delivery across the technology landscape, promoting transformation, engineering excellence and continuous improvement across teams.
• Optimise cost & performance: Use data-driven insights to improve flow, efficiency, and capacity
• Lead at executive level: Build trusted relationships with senior client stakeholders and shape key decisions
• Enable growth: Identify and drive delivery-led opportunities across the client portfolio

Delivery Leadership

Your skills and experience

• Proven experience leading large, complex global delivery and transformation programmes or portfolios (£20m+)
• Experience operating as an executive escalation point and senior delivery partner
• Strong track record of delivering global technology transformation outcomes at scale, in agile product & platform delivery models

Global Salesforce Delivery Expertise

• Experience delivering large-scale Salesforce programmes in global organisations, ideally including Salesforce Consumer Goods Cloud (CGC) and Trade Promotion Management (TPM)
• Understanding of Product & Platform operating models and Agile delivery
• Experience of global delivery models, including onshore/offshore teams

Industry Knowledge

• Global Consumer Goods experience, ideally with both B2B and B2C exposure
• Understanding of key domains such as B2B and B2C Commerce, Trade Loyalty, RGM/TPM, Retail Execution, Marketing

Leadership & Commercial Skills

• Strong executive communication and storytelling capability
• Experience in strategy development and delivery planning
• Proven ability to drive delivery-led growth and commercial outcomes

We are a Disability Confident Employer

Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.

As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:

• Declare they have a disability, and
• Meet the minimum essential criteria for the role

Please opt in during the application process.

Your security clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.

To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.

Make it real – what does it mean for you?

Your wellbeing

You’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.

Impactful Experiences

You will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.

Why you should consider Capgemini

Growing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology, and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.

Make it real | www.capgemini.com