Client Delivery Lead (Consumer Products)

Capgemini; Greater London; Hybrid; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Disability Confident Employer

Wellbeing programs

Job summary

Capgemini is seeking an experienced senior delivery leader to drive large-scale, complex digital transformations for strategic Consumer Goods clients. You will govern global programmes, orchestrate cross-domain teams, and deliver measurable business outcomes with a focus on reliability, scalability and secure-by-design delivery.

You will engage at the executive level, manage multi-million portfolios, and identify opportunities for delivery-led growth across client accounts, blending client site,

Qualifications

• Proven experience leading large, complex global delivery and transformation programmes (£20m+)
• Executive-level escalation point and senior delivery partner experience
• Global Salesforce delivery expertise in CGC and TPM

Responsibilities

• Lead end-to-end delivery strategy and translate client strategy into roadmaps
• Orchestrate multiple teams, domains and platforms with aligned dependencies
• Governance & performance: run planning cycles, steering forums and delivery governance
• Act as escalation point to manage risks, issues and client escalations
• Drive operational excellence: reliability, scalability, and secure-by-design delivery across technology landscape
• Lead at executive level and build trusted relationships with senior client stakeholders
• Enable growth by identifying and driving delivery-led opportunities across the portfolio

Skills

Delivery leadership

Executive escalation

Salesforce CGC & TPM

Product & Platform models

Agile delivery

Executive communication

Job description

About the role you're consideringCapgemini is seeking an experienced senior delivery leader to lead large-scale, complex digital transformation programmes for strategic clients in the Consumer Goods sector.You will act as a strategic delivery partner to clients, accountable for execution of global transformation programmes across products, platforms, and applications. You will govern digital delivery, orchestrate cross-domain teams, and ensure resilient, scalable, and secure operations, while shaping strategy, managing risk, and delivering measurable business outcomes.This is a senior, client-facing role operating at executive level, with accountability for multi-million delivery portfolios, delivery excellence, and growth.Hybrid working: The places that you work day to day will vary according to your role, your needs and that of the business; it will be a blend of Company offices, client site and your home; noting that you will be unable to work at home for 100% of the time.If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual), or immigration status, employment history going back 3 continuous years and unspent criminal record check (known as Disclosure and Barring Service).Your roleKey Responsibilities:Lead end-to-end delivery strategy: Translate client strategy into clear execution roadmaps, plans, and operating modelsOrchestrate complex delivery: Align multiple teams, domains, and platforms; manage dependencies and drive joined-up executionOwn governance & performance: Run planning cycles, steering forums, and delivery governance to ensure predictable, high-quality outcomesAct as escalation point: Manage complex risks, issues, and client escalations with pace and confidenceDrive operational excellence: Ensure reliability, scalability, and secure-by-design delivery across the technology landscape, promoting transformation, engineering excellence and continuous improvement across teams.Optimise cost & performance: Use data-driven insights to improve flow, efficiency, and capacityLead at executive level: Build trusted relationships with senior client stakeholders and shape key decisionsEnable growth: Identify and drive delivery-led opportunities across the client portfolioYour skills and experienceDelivery Leadership:Proven experience leading large, complex global delivery and transformation programmes or portfolios (£20m+)Experience operating as an executive escalation point and senior delivery partnerStrong track record of delivering global technology transformation outcomes at scale, in agile product & platform delivery modelGlobal Salesforce Delivery Expertise:Experience delivering large-scale Salesforce programmes in global organisations, ideally including Salesforce Consumer Goods Cloud (CGC) and Trade Promotion Management (TPM)Understanding of Product & Platform operating models and Agile deliveryExperience of global delivery models, including onshore/offshore teamsIndustry Knowledge:Global Consumer Goods experience, ideally with both B2B and B2C exposureUnderstanding of key domains such as B2B and B2C Commerce, Trade Loyalty, RGM/TPM, Retail Execution, MarketingLeadership & Commercial Skills:Strong executive communication and storytelling capabilityExperience in strategy development and delivery planningProven ability to drive delivery-led growth and commercial outcomesWe are a Disability Confident EmployerCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme.As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:Declare they have a disability, andMeet the minimum essential criteria for the rolePlease opt in during the application process.Your security clearanceTo be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance.To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Make it real – what does it mean for you?Your wellbeingYou’d be joining an accredited Great Place to work for Wellbeing in 2024. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas, and we have invested in wellbeing apps such as Thrive and Peppy.Impactful ExperiencesYou will reimagine what’s possible: creating value for the world’s leading organisations through technology to build a sustainable, more inclusive future. You will work with a range of clients all with a unique set of business, technological and societal ambitions, which will make a real impact across the UK.Why you should consider CapgeminiGrowing clients’ businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what’s possible. It’s why, together, we seek out opportunities that will transform the world’s leading businesses. And it’s how you’ll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you’ll build the skills you want. And you’ll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is.About CapgeminiCapgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organisations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of over 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion.Make it real | www.capgemini.com