Client Broker – Commercial & Schemes (FTC, Hybrid)

TigerRisk Partners, LLC.; Cheltenham; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

Howden in Cheltenham is seeking a Client Broker on a Fixed Term Contract to support the Commercial & Schemes team. The role involves renewal administration, liaising with Account Executives, and preparing professional renewal documents and reports. Hybrid working is available with onsite presence expected in Cheltenham.

You will build knowledge across general insurance classes, ensure ethical standards, and maintain high client service levels while processing enquiries and renewals efficiently.

Qualifications

• GCSE Maths and English (or equivalent).
• Cert CII (desirable for this role).
• Minimum 1 year experience in providing specialist advice in the insurance market.

Responsibilities

• Assist in achieving client retention targets by providing an excellent level of service.
• Liaise with Account Executive to ensure renewal strategy and attend client meetings as necessary.
• Obtain renewal terms and present to client; produce and issue summaries/reports using Howden templates.
• Issue renewal documentation in line with contract certainty and ensure premiums are collected before cover starts.
• Record all relevant information, correspondence and documentation on Acturis and manage diary system.

Skills

Technical insurance

Client service

Negotiation

Communication

Attention to detail

Education

GCSE Maths & English

Cert CII desirable

Tools

Acturis

Job description

Howden in Cheltenham is seeking a Client Broker on a Fixed Term Contract to support the Commercial & Schemes team. The role involves renewal administration, liaising with Account Executives, and preparing professional renewal documents and reports. Hybrid working is available with onsite presence expected in Cheltenham.

You will build knowledge across general insurance classes, ensure ethical standards, and maintain high client service levels while processing enquiries and renewals efficiently.