Client Associate

Dow Jones & Company, Inc.; Greater London; On-site; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Comprehensive Insurance Plans

Paid Time Off

Family Care Benefits

Access to Dow Jones Products

Subscription Discounts

Employee Referral Program

Employee Well-being Support & Fitness 

Financial Health Programs

Cybersecurity Protection

Job summary

Dow Jones is seeking a Client Associate to support the EMEA sales team across Dow Jones’s portfolio of advertising and partnership solutions. You will partner with Client Partners to move opportunities forward, coordinate with internal teams and ensure timely follow-through on commitments.

The role emphasizes sales support, proposal preparation, pipeline management and effective client communication, with a focus on premium media programs across print, digital, events and more.

Qualifications

• 0–2 years of experience in sales support.
• Interest in media, advertising and integrated marketing.
• Excellent written and verbal communication skills.
• Able to manage multiple priorities with accuracy and pace.
• Proactive and collaborative, with strong organizational skills.
• Experience coordinating with clients, agencies and internal teams.

Responsibilities

• Support all aspects of media sales activity for designated Client Partners and Associates.
• Manage day-to-day communication with clients, agencies and internal teams, ensuring deadlines and follow-ups are met.
• Coordinate print execution tasks, including rates, IOs, specs, materials and Salesforce updates.
• Liaise with Ad Services and other stakeholders to resolve creative issues and pricing support.
• Maintain Salesforce hygiene for accounts and deals with director approval.
• Respond to agency and client questions regarding WSJ Barron's Group advertising and create subscriptions as needed.
• Coordinate and prepare client proposals, decks and materials for presentations and RFPs.
• Support prospecting and revenue growth by generating ideas across print & digital and monitoring accounts.

Skills

Media sales support

Client partnerships

Communication skills

Attention to detail

Organisational skills

Team collaboration

Tools

Google Workspace

Microsoft Office

CRM platforms

Job description

Job Description:

The Client Associate is a key member of the EMEA sales team, partnering closely with Client Partners to support revenue growth across Dow Jones's portfolio of integrated advertising and partnership solutions, including digital, print, events, audio, video, custom content and broader marketing programs.

This role is designed for a highly organised, commercially minded team player who can help move opportunities forward, deliver excellent client support, coordinate effectively with internal partners and contribute to a high-performing sales environment.

In the EMEA team structure, the Client Associate will focus primarily on sales support, client coordination, proposal preparation, pipeline management and commercial follow-through.

Responsibilities:

• Support all aspects of media sales activity for designated Client Partners, Associate Clients Partners, acting as a reliable day-to-day partner across active accounts and opportunities.

• Manage day-to-day communication with clients, agencies and internal teams, ensuring deadlines, materials and follow-ups are handled accurately in a fast-paced, deadline-driven environment.

• Coordinate core print execution tasks, including confirming positioning and premium inventory, pulling rates from Print Monty, preparing print IOs, sending print specs, following up on materials, sharing booking details with Print Ops and attaching rate approvals in Salesforce.

• Liaise with Ad Services and other internal stakeholders to resolve creative issues, flags and operational questions, while helping develop proactive solutions, partnership concepts and pricing support.

• Maintain Salesforce hygiene, including account and deal creation, pipeline clean-up and allocation or adjustment requests with director approval.

• Respond to agency and client questions regarding WSJ Barron's Group advertising and create complimentary subscriptions for clients and agency partners when needed.

• Coordinate and prepare client proposals, meeting prep decks and supporting materials for presentations, sales calls and RFP responses when needed.

• Support prospecting and revenue growth by generating new ideas across print & digital, identifying new lines of business and monitoring assigned accounts, competitor activity and market developments.

• Handle key print-related follow-up tasks such as sending e-tears, voucher copies and assisting with print billing communication, print quality disputes or other dispute resolution

Skills & Requirements

• Early-career in sales support - ideally 0-2 years of experience.

• Strong interest in media, advertising, client partnerships and integrated marketing solutions across multiple channels.

• Excellent written and verbal communication skills, with the confidence to interact professionally with clients, agencies and internal stakeholders.

• Strong attention to detail and the ability to manage multiple priorities with accuracy and pace.

• Highly organised and proactive, with a collaborative mindset and a willingness to take ownership of tasks and follow-through.

• Comfortable working both independently and as part of a team in a dynamic commercial environment.

• Strong presentation, coordination and project management skills.

• Proficiency with core business tools such as Google Workspace, Microsoft Office and CRM platforms.

• Interest in luxury, business or premium media audiences is helpful, though not essential.

Our Benefits

• Comprehensive Insurance Plans

• Paid Time Off

• Family Care Benefits

• Access to Dow Jones Products

• Subscription Discounts

• Employee Referral Program

• Employee Well-being Support & Fitness Programs

• Financial Health Programs

• Cybersecurity Protection

#LI-Hybrid

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

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Business Area: Dow Jones - Media Sales

Job Category: Sales

Union Status:

Union role

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations across the world around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world's largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America's largest newspaper by paid circulation; Barron's, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).