Client Affairs Officer

D S D; Bedford; Hybrid; GBP 30,000 - 32,000; Part time

Job summary

Bedford Borough Council is seeking a caring and confident Client Affairs Officer to support clients who do not have capacity to manage their own financial affairs. You will work with Social Workers and Carers to handle money matters and ensure benefits are correctly claimed.

You will administer finances via appointeeship or deputyship, reconciling bank accounts, paying bills and ensuring that benefits are claimed accurately, while working within legal guidelines and both team and autonomous

Qualifications

• Managing financial affairs for clients who lack capacity.
• Ability to work with Social Workers and Carers within legal guidelines.

Responsibilities

• Manage clients' financial affairs through appointeeship or deputyship, acting in their best interests.
• Reconcile bank accounts, pay bills and ensure that the correct benefits are claimed.
• You must be able to work as part of a team and on your own initiative.

Job description

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Job Title

Grade

BBU07

Salary Range (£ pro rata for part time roles)

BBU07 29,542 - 32,046

Contract Hours

18.50

Job Advert

Bedford Borough Council is looking for a caring and confident person able to work with Social Workers and Carers on behalf of clients who do not have capacity to manage their own financial affairs and are in receipt of Money Management Services from the Council.

You will be managing their financial affairs either through appointeeship or deputyship, acting in the best interests of the customers at all times. Reconciling bank accounts, paying bills and ensuring that the correct benefits are claimed. You will need to be organised with the ability to work within legal guidelines and at all levels.

You must be able to work as part of a team and on your own initiative.

Closing Date: 4th October 2026

Interview Date: To be confirmed

You will be required to complete a basic criminal records check for unspent convictions.

Please note:

The Council will not normally re-employ ex-employees in receipt of:

• a severance payment (within 12 months of leaving)
• a local government pension (applies to Senior Officers only)unless the appointment is business critical

For further information, please email [e-mail]

Bedford Borough Council is proud to be a member of the Armed Forces Covenant and the Care Leavers Covenant, we pledge to interview any eligible job applicant who meets the minimum criteria for the job they are applying for. Bedford Borough Council is also a Level 2 Disability Confident employer and guarantees to interview anyone with a disability whose application meets the minimum criteria for the role they are applying for.

Bedford Borough Council is unable to offer visa sponsorship for this role.

Additional Vacancy Information

Allowance (pro rata for part time roles)

N/A

Is this an enhanced DBS role?

No

Is this a politically restricted role?

No

Is this a customer facing role which requires a fluent English Speaker?

Yes

Vacancy Location

Location

Bedfordshire

Location

Borough Hall, Bedford

Is this a designated car user position?

No

Job Profile

Client Affairs Officer Job Description.pdf (290 Kb)