Client Administrator

Barnett Waddingham; Greater London; Hybrid; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive discretionary annual bonus

Generous pension scheme (8%)

Private medical cover

Life assurance

Holiday allowance

Flexible working arrangements

Job summary

A UK financial services firm is seeking a Client Administrator to join their SIPP team. This hybrid role requires strong communication and interpersonal skills, along with a commitment to continuous development. The ideal candidate should have GCSE Maths and English at grade C/5 or equivalent, with prior experience in pensions being preferred. This is an 18-month fixed-term contract offering various benefits, including a competitive bonus and generous pension scheme.

Qualifications

• GCSE Maths and English at grade C/5 or equivalent.
• Strong communication and interpersonal skills required.
• Experience in pensions and team environments is desirable.

Responsibilities

• Carry out client work and ensure communication and ownership of tasks.
• Complete tasks within agreed service levels and quality standards.
• Maintain accurate daily time records against tasks.

Skills

Strong communication skills

Interpersonal skills

Team collaboration

Education

GCSE Maths and English at grade C/5 or equivalent

Job description

Client Administrator

We are seeking a Client Administrator to join our SIPP team. This role can be based in our Glasgow or Cheltenham office on a hybrid working basis. This is an 18‑month fixed‑term contract.

Responsibilities

• Carry out any client work, ensuring client communication and ownership of tasks according to documented procedures.
• Ensure tasks are completed within agreed service levels, priorities and quality standards.
• Maintain accurate time records against tasks daily, aiming to minimise non‑billable time.
• Support clients while meeting regulatory and legislative requirements and treating all clients fairly.
• Work in accordance with BW values and behavioural competencies.

Requirements

• GCSE Maths and English at grade C/5 or equivalent.
• Experience in pensions and working in a team environment is desirable.
• Knowledge of the SIPP marketplace is preferred.
• Strong communication and interpersonal skills.
• Commitment to continuous development of skills and knowledge.

Benefits

• Competitive discretionary annual bonus.
• Generous pension scheme (8%).
• Core benefits: private medical cover, life assurance, group income protection, holiday allowance.
• Voluntary benefits: electric car leasing, tech scheme, cycle to work, dental cover, healthcare cash plan, health assessments, critical illness cover, sports allowance, travel insurance, volunteering, retailer discounts.
• Flexible working arrangements.

Accessibility

We are a Disability Confident Employer. If you require reasonable adjustments or would like more information on accessibility, please click here.

How to Apply

For more information and to submit a CV and cover letter, email [e-mail]. We ask that recruitment agencies do not send speculative CVs. All enquiries should be directed to the email above.