Client Accounting Manager – Funds

ACCA Careers; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic team leader to manage a group of accountants. In this pivotal role, you will ensure exceptional client service delivery while fostering a motivated and skilled team. You will oversee workflow management, performance reviews, and compliance oversight, all while identifying opportunities for process improvements and additional services. This position offers a fantastic opportunity to make a significant impact in a supportive and inclusive environment that prioritizes continuous learning and professional development. If you're passionate about accounting and team leadership, this role is perfect for you.

Qualifications

• Qualified Accountant with 5+ years of experience in managing client relationships.
• Strong Excel skills and knowledge of accounting frameworks (IFRS, UK & US GAAP).

Responsibilities

• Manage a team of accountants to deliver excellent client service and ensure compliance.
• Oversee client relationships and performance management of team members.

Skills

Client Relationship Management

Communication Skills

Excel Proficiency

Team Management

Process Improvement

Education

Qualified Accountant (CAI, ACCA or equivalent)

Tools

Investran

Reporting Services

Job description

Job Description

Responsibilities (how we will measure success)

• The role holder will manage a team of accountants, to deliver excellent client service, risk adherence and ensure they are well trained and motivated.
• They will manage all aspects of the Team’s workflow and be a point of escalation for clients and staff.
• They will create and maintain an environment that ensures all deliverables are met and that the team is focused on identifying ways in which they can improve processes, service delivery and team morale.

Tasks (what does the role do on a day-to-day basis)

• Oversee the smooth running and maintenance of relationships with designated clients.
• Plan, implement, review, manage and record all aspects of team members’ performance, training, and career development, continually increasing the team’s capability and performance levels.
• Maintain effective risk and compliance oversight for all aspects of the team’s performance and activity.
• Manage the file review process to ensure that all activity meets the Group’s risk, quality, and service standards.
• Perform second review of KPIs to ensure they are developed, implemented, and reported quarterly in accordance with SLAs.
• Support the development of the Operating Model by providing timely and constructive feedback on operations and performance. Attend forums with Front Office Senior Client Services Managers and Back Office KPI sessions to generate improvements.
• Act as a subject matter expert on different products, structures and jurisdictions.
• Oversee the effective use of all systems and software used within the team, proactively identifying performance improvements and process efficiencies.
• Identify additional value-added services and revenue opportunities for the Group.

Qualifications

Required Experience

• Qualified Accountant (CAI, ACCA or equivalent).
• Knowledge of various Accounting Frameworks (IFRS, UK & US GAAP).
• Experience of providing services to multiple clients and managing client relationships.
• Investran, Reporting Services (desirable).
• Strong Excel skills including understanding best practices in reviewing financial models.
• Experience in developing individuals up to the standard required of a Client Services Accountant.
• Excellent communication skills.

Desired Experience

• 5+ years accounting experience.
• Investran, Reporting Skills.
• Experience in managing qualified accountants.

Additional information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations, with a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Company description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

For further information, and to apply, please visit our website via the “Apply” button below.