Client Accounting Manager

Quicklet; Belfast City District; Presencial; GBP 38.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Culture-led company

Quarterly events

Work-from-home after probation

Growth opportunities

Descripción de la vacante

Quicklet is seeking a Senior Client Accounts professional to lead our Client Accounts team in Belfast/Lisburn. The role focuses on accuracy, timely payments, and proactive issue resolution in a fast-paced property management environment.

You will oversee daily operations, coach the team, and ensure compliance with client money protections, while collaborating with Property Managers to keep the business running smoothly.

Formación

• At least five years in Client Accounts or Property Accounts environments.
• Minimum of two years leading or supervising a team.
• Experience managing high-volume landlord, contractor and tenant payments.
• Strong understanding of reconciliations and financial controls.
• Proactive, hands-on leadership with attention to compliance.

Responsabilidades

• Lead the Client Accounts function for the Group and supervise daily operations.
• Ensure 100% landlords are paid on time or informed of delays.
• Coach and develop the Client Accounts team; conduct regular 1:1s and reviews.
• Process, review and authorise landlord, tenant and contractor payments.
• Maintain fully reconciled client accounts and ensure PPE requirements are met.
• Resolve complex client accounting queries and act as escalation point.
• Monitor KPIs and drive improvements in processes and service.
• Collaborate with Property Managers to support business operations.
• Maintain robust financial controls and support audits.

Conocimientos

Client Accounts

Leadership

Excel

Stakeholder management

Communication

Financial controls

Compliance

Team coaching

Herramientas

SME Professional

Descripción del empleo

Location: Belfast and Lisburn

Hours: Monday-Friday, 8:30am-5:00pm

Salary: £38,000 - £42,000 DOE

About the Role

Our most important promise to our landlords is simple: they are paid on time, every time - or proactively informed if there is an exceptional reason why they won’t be. The Senior Client Accounts role is ultimately accountable for ensuring this standard is delivered without exception.

As our business continues to grow, we are looking for an experienced Senior Client Accounts professional to lead our Client Accounts team.

This is not a traditional accounting role. We operate in a fast-paced property management environment where service, communication and accuracy are equally important. We’re looking for someone who thrives in that environment - someone who can make sound decisions, prioritise effectively and keep the department moving without ever compromising compliance or attention to detail.

This is a hands‑on leadership position. Whilst you will be responsible for the performance and development of the Client Accounts team, you will also work alongside them every day. You’ll lead from the front, support the operation during busy periods and set the standard for service, accountability and professionalism.

We’re looking for someone who doesn’t pass problems on - they own them until they’re resolved.

Key Responsibilities

As the Senior Client Accounts professional, you’ll be responsible for leading our Client Accounts function for the Group whilst remaining actively involved in the day-to-day operation of the department.

Your responsibilities will include:

• 100% of landlords paid on time or proactively informed if payment cannot be made on time.
• Leading, coaching and developing the Client Accounts team, setting clear expectations and holding individuals accountable for performance.
• Conducting regular one-to-one meetings, performance reviews and supporting recruitment and onboarding.
• Processing, reviewing and authorising landlord, tenant and contractor payments.
• Ensuring client accounts remain fully reconciled and compliant with all Client Money Protection requirements.
• Resolving complex client accounting queries and acting as the escalation point for the team.
• Monitoring departmental performance through KPIs and implementing improvements where required.
• Identifying opportunities to improve processes, increase efficiency and enhance customer service.
• Working collaboratively with Property Managers to ensure the smooth running of the business.
• Maintaining robust financial controls, supporting audits and ensuring adherence to company policies and procedures.
• Leading by example with a hands‑on approach, supporting the team during busy periods and taking ownership of issues through to resolution.

Essential Criteria

• At least five years’ experience within a Client Accounts or Property Accounts environment, including a minimum of two years leading or supervising a team.
• Experience managing high-volume landlord, contractor and tenant payment runs.
• Proven ability to work effectively within a fast-paced operational environment.
• Strong understanding of reconciliations, financial controls and compliance.
• Excellent communication and stakeholder management skills.
• Advanced Microsoft Excel skills.
• A proactive, hands‑on leadership style with a willingness to support the team operationally whenever required.
• A strong focus on customer service, accountability and continuous improvement.

Desirable Criteria

• Experience using SME Professional.
• Previous experience within residential lettings or property management client accounting.
• Knowledge of the residential lettings industry across Northern Ireland and Scotland.

Why Join Quicklet?

Quicklet is a scaling business with ambitious plans, creating genuine opportunities for people who want to grow with us.

You’ll get:

• A competitive salary based on experience
• A culture-led company where values influence our decisions
• Quarterly company events and team celebrations
• A trusted working environment, including access to our work-from-home initiative after probation
• The opportunity to make a real impact in a growing business