Client Account Manager

Black & Veatch; Glasgow, Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Black & Veatch is seeking a Client Account Manager to drive business development and sales in the UK and Europe. Reporting to the Sales & Marketing Director EMEA, you will join a small team based in Glasgow, Madrid and Dubai, and operate in a matrix organization to win new opportunities for our energy solutions.

The role is based in Glasgow or London with a hybrid schedule (3 days in office, 2 at home) and requires travel across the UK and wider EMEA.

Qualifications

• Seasoned professional in direct selling, marketing, or proposal management.
• Preferred: knowledge of Energy Market (Power Generation/BESS/Renewables) and engineering/services background.

Responsibilities

• Develop winning strategies and participate in proposals for prospective new business.
• Understand client needs and generate sales opportunities.
• Implement strategies to enable the EMEA region to obtain new business targets.
• Monitor, develop, and pursue new business opportunities in the region.
• Coordinate with other business units in pursuit of company-wide opportunities.
• Conduct dealings with clients with professionalism, integrity and high ethical standards.
• Provide prospect reporting, forecasts, client feedback and other information for planning.
• Actively uses and maintains Salesforce CRM.
• Develop proactive client account plans and winning opportunity strategies.
• Act as principal client activist and represent client voice in internal meetings.
• Screen new business opportunities according to BV screening processes.

Skills

Direct selling

Marketing

Proposal management

Job description

At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making life's critical resources accessible to all. Working with us, you will help provide critical expertise as we, along with our valued clients, deliver solutions that positively impact communities around the world. Our professionals are our greatest asset, and we believe nothing is more important than the health, happiness and professional growth of our employee-owners. With a focus on flexible work-life balance options, an expanding and diverse workforce, and limitless career growth opportunities, we will give you our best to help you give us your best, and together we can build a world of difference.

At Black & Veatch our work is focused on engineering design primarily for energy infrastructure projects, from feasibility studies and FEED through to Detailed Design and occasionally construction and commissioning. Our Solution portfolio in our growing EMEA region includes Renewables, Grid, Power Generation, BESS, and Data Centre.

This role aligns to Black & Veatch’s Power Providers, which focuses on the holistic demands for energy generation markets that include utilities, independent power producers and new non-traditional entrants adding to the much-needed supply of secure, clean power to our industries and communities. By joining our market sector, you will have the opportunity to put sustainable energy solutions into practice.

Job Summary

At Black & Veatch our work is focused on engineering design primarily for energy infrastructure projects, from feasibility studies and FEED through to Detailed Design and occasionally construction and commissioning. Our Solution portfolio in our growing EMEA region includes Renewables, Grid, Power Generation, BESS, and Data Centre.

This role aligns to Black & Veatch’s Power Providers, which focuses on the holistic demands for energy generation markets that include utilities, independent power producers and new non-traditional entrants adding to the much-needed supply of secure, clean power to our industries and communities. By joining our market sector, you will have the opportunity to put sustainable energy solutions into practice.

The Opportunity

The Client Account Manager is accountable for the success of business development and sales efforts within the UK/European region. You’ll join a dynamic team of 3 Senior Business Development Managers based in our Glasgow, Madrid and Dubai offices and will report to the Sales & Marketing Director EMEA. We work in a matrix organization that aligns the goals of Business Sectors/ Solutions and Regional Profit/Loss centres. You’ll be focused on several targets and strategic clients, in addition to selling Black & Veatch Solutions across the UK and Europe.

This role can be based in our Glasgow or London office. We work a hybrid schedule of 3 days in office, 2 days from home. Some travel throughout the UK and wider EMEA region will be required.

Key Responsibilities

• Develop winning strategies and participates in preparation of proposals for prospective new business.
• Understand client needs and generate sales opportunities.
• Implements strategies that enable the EMEA region to obtain new business targets.
• Monitors, develops, and pursues new business opportunities in the region,
• Manages business development budgets and business development events.
• Coordinates with other business units in the pursuit of business for the benefit of the entire company
• Conducts all dealings with clients with professionalism, integrity and high ethical standards.
• Provides prospect reporting, forecasts, client feedback and other information necessary to support business unit and company business planning.
• Actively uses and maintains Black & Veatch Client Relationship Management Database (Salesforce)
• Develops proactive client account plans and winning opportunity strategies as appropriate.
• Acts as principal client activist for assigned clients and represents the voice of the client within internal Black and Veatch meetings.
• Implements appropriate Black and Veatch screening for new business opportunities.

Minimum Qualifications

• Seasoned professional in direct selling, marketing, or proposal management

All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.

Preferred Skills & Qualifications

• Strong knowledge and overall understanding of the Energy Market (Power Generation / BESS / Renewables) business drivers and motivators.
• Background in engineering and construction with good understanding of engineering services
• Team player who exhibits high ethical standards and maintains a reputation of integrity among clients.
• Proposal and general contract negotiating skills which includes knowledge of terms, risks, pricing, and payment terms.
• Excellent communications and presentation skills (written, verbal).
• Self-motivated and Sales Driven.
• Ability to sell with strong negotiating and persuasive skills.
• Ability and willingness to travel nationally and occasionally internationally.