Client Account Administrator – Edinburgh | Growth & Benefits

DJ Alexander; City of Edinburgh; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Wellbeing centre

Employee Assistance Programme

Smart Tech Scheme

Cycle2Work Scheme

Family Friendly Leave

Pension plan

Professional qualifications funding

Company socials

Job summary

DJ Alexander, Edinburgh's client-focused lettings and estate agency, invites applications for a Client Account Administrator in our city centre office. This permanent role runs Monday to Friday, 9am–5pm, with a salary from £23,500 per year.

You will manage day-to-day financial operations for the letting business, including rent collection, invoicing, and supplier payments, while delivering excellent customer service to landlords and tenants in a busy team.

Qualifications

• Ideally 1 year Property Management experience, but not essential.
• Friendly and professional when dealing with clients.
• Excellent customer service.
• Great oral and written communication skills.
• Meticulous attention to detail.
• Strong administrative and organizational skills.
• IT proficiency.
• You might have the current legal right to work in the UK without restrictions.

Responsibilities

• Oversee day-to-day financial operations for the letting business to ensure rent payments are collected and paid to clients.
• Support various property management processes and office activities.
• Handle landlord, tenant and contractor enquiries via email and telephone.
• Process invoices from third-party contractors and bills from local authorities and utilities.
• Assist with ad hoc data entry tasks and other payment processing duties.

Skills

Property management experience

Customer service

Written and verbal communication

Attention to detail

Administrative skills

IT proficiency

Right to work in UK

Job description

DJ Alexander, Edinburgh's client-focused lettings and estate agency, invites applications for a Client Account Administrator in our city centre office. This permanent role runs Monday to Friday, 9am–5pm, with a salary from £23,500 per year.

You will manage day-to-day financial operations for the letting business, including rent collection, invoicing, and supplier payments, while delivering excellent customer service to landlords and tenants in a busy team.