Clerical Officer/Receptionist

Nottinghamshire Healthcare NHS Foundation Trust; Nottingham; On-site; GBP 21,000 - 25,000; Full time

Job summary

Nottinghamshire Healthcare NHS Foundation Trust is seeking a friendly Clerical Officer/Receptionist to support reception duties and administrative tasks across Beeston Health Centre, Stapleford Care Centre and Kimberley Clinic. You will greet patients, book appointments, handle calls, and maintain accurate records in a busy primary care environment.

You will need good written and verbal communication, a patient‑focused attitude, and the ability to work across sites.

Responsibilities

• Greet patients and visitors at the reception desk.
• Manage telephone calls and messages.
• Support general administration and record-keeping across multiple sites.

Job description

An exciting opportunity has arisen for an enthusiastic individual to undertake the role of Clerical Officer/Receptionist within our health centres. As a member of the administration team you will ensure a high quality reception and efficient administration service is provided to staff and patients.

This post is based at Beeston Health Centre but the post holder will also be required to work at Stapleford Care Centre and Kimberley Clinic.

You will be required to have good written and verbal communication skills as the role entails liaising with staff, clients and other agencies at all levels. You may be required to work at other health centres across the county so ability to travel a necessity.

#TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire,Leicestershire,Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons.

We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health.

We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity.

The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in‑house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team.

The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net‑zero commitment