Clerical Officer - Area Laboratory

NHS Ayrshire & Arran; Crosshouse; On-site; GBP 18,000 - 24,000; Part time

Job summary

NHS Ayrshire & Arran is seeking a Clerical Officer to join the Main Office, Area Laboratories at University Hospital Crosshouse. This permanent post is 16 hours per week, worked over three days.

You will undertake data entry of patient laboratory blood requests into the WinPath system, plus a range of routine clerical tasks within the Laboratory, supporting accurate records and smooth administrative processes.

Qualifications

• Advanced keyboard and typing skills with high accuracy.
• Proficient in Word, Excel, Outlook and Teams.
• Strong understanding of data protection and confidentiality.
• Excellent communication with colleagues, stakeholders and service users.
• Ability to prioritise tasks and manage time to deadlines.
• High level of accuracy and attention to detail.
• Discretion and sound judgement when handling sensitive information.

Responsibilities

• Data entry of patient laboratory blood requests into the WinPath system.
• Carrying out a range of clerical duties within the Laboratory.

Skills

Advanced keyboard and typing skills

Microsoft Office proficient

Data protection and confidentiality

Excellent communication skills

Task prioritisation and timemanagement

Attention to detail

Discretion and sound judgement

Job description

NHS Scotland

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website - NHS Ayrshire & Arran - Home (nhsaaa.net)

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Position

An exciting opportunity has arisen for a Clerical Officer within the Main Office, Area Laboratories at University Hospital Crosshouse. This post is offered on a permanent basis.

Hours

16.00 hours per week worked over 3 days : Wednesday 1600-2100hrs; Thursday 1600-2100hrs; Friday 1500-2100hrs

From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will be reduced. Full-time hours will reduce from 37 to 36 hours (pro rata for part-time staff) without loss of earnings.

UK Driving Licence

A UK driving licence is essential for this role.

What You Will Do

Working within the Laboratory Office at Crosshouse / Ayr Hospital, you will be required to undertake data entry of patient laboratory blood requests into the WinPath Computer system in addition to a range of clerical duties and routine tasks as required within the Laboratory.

Knowledge, Training And/or Experience Required For This Post

• Advanced keyboard and typing skills, ensuring fast, efficient, and accurate data entry
• Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams
• Strong understanding of Data Protection, Confidentiality, and Privacy policies, with the ability to apply these consistently in daily practice
• Excellent communication skills, with the ability to engage effectively with colleagues, stakeholders, and service users.
• Experience in prioritising tasks and managing time efficiently to meet deadlines
• High level of accuracy and attention to detail
• Trusted to use discretion and sound judgement when handling sensitive information and a commitment to maintaining confidentiality at all times

Right to Work / Certificates of Sponsorship

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case‑by‑case basis following interview and at the commencement of pre‑employment checks.

We are unable to provide sponsorship for Band 2 posts or bank contracts.

Additional Information For Candidates

• For help to complete an application on NHS Jobs Scotland, please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
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• Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.