Clerical Assistant (Full Time) (Permanent) - REN14875

Renfrewshire Council; Johnstone; On-site; GBP 18,000 - 24,000; Full time

Job summary

Renfrewshire Council is seeking a Clerical Assistant to support service objectives through a range of clerical tasks. The role involves data input and extraction, word processing, and reception duties within an office setting.

The successful candidate will have clerical experience, strong IT skills (databases and Microsoft Office), and excellent customer service, literacy and numeracy, with good organisational and time management abilities.

Qualifications

• Experience in a clerical role within an office environment.
• Knowledge of databases and Microsoft Office.
• Effective customer service, literacy and numeracy skills.
• Good organisational and time management skills.
• SVQ Level 2 in Business Administration or equivalent desirable.

Responsibilities

• Carry out a variety of clerical duties to support the service.
• Engage with local managers, stakeholders and colleagues to build effective working relationships.
• Input and extract data using a range of electronic systems; word processing; document completion.
• Call handling; ordering and receipting; processing mail; photocopying and filing and reception duties.

Skills

Customer service

Literacy

Numeracy

Time management

Organisational skills

Communication

Education

SVQ Level 2 in Business Administration

Tools

Microsoft Office

Databases

Purchasing systems

Job description

Advert

Clerical Assistant

You will contribute to the achievement of agreed service objectives, by carrying out a variety of clerical duties to support the service.

Duties of the post include engaging with local managers, stakeholders and colleagues to build effective working relationships; input and extract of data using a range of electronic systems; word processing; document completion; call handling; ordering and receipting; processing mail; photocopying and filing and reception duties.

It is essential that you have experience of working in a clerical role within an office environment. It is also essential that you have knowledge of common IT systems including databases and Microsoft Office and have effective customer service, literacy & numeracy skills aswell as organisational and time management skills.

An SVQ Level 2 in Business Administration (or equivalent) or Customer Service Professional Award is desirable. Experience of working with different agencies and use of purchasing systems is also desirable.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.