Clerical/ Administration Assistant

Gi Group (UK); Loughborough; On-site; GBP 16,531 - 23,419; Full time

Benefits offered by this job

Paid birthday holiday after 12 weeks

Job summary

Gi Group (UK) is helping a client in Loughborough recruit a Clerical/Administration Assistant. The role involves data entry into the transport management system, coordinating with external transport partners and keeping real-time stock and dispatch records. It sits in a warehouse office with occasional floor presence.

You will handle documentation, labels, and freight schedules, ensuring accuracy and compliance while communicating professionally with drivers and customers.

Qualifications

• 1–2 years administrative experience, ideally within a logistics, supply chain, or manufacturing environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and prior experience operating a Warehouse Management System (WMS).
• Excellent verbal and written communication skills for professional liaison with drivers, clients, and external transport partners.
• High level of accuracy in data entry and a sharp eye for identifying documentation discrepancies.
• Ability to multitask, stay organised, and work effectively under pressure in a fast-paced environment.

Responsibilities

• Input new jobs and planned loads accurately into the transport management system to ensure optimal dispatch planning.
• Liaise professionally with external partner companies and third‑party carriers to arrange, schedule, and confirm freight transport.
• Generate and print all relevant dispatch and shipping labels, ensuring they are attached correctly to outgoing cargo.
• Maintain and complete inbound and outbound logs in real time as physical stock movements occur across the facility.
• Review and ensure all operational paperwork, customs documentation, and transport notes are completed properly and remain compliant with regulations.
• Provide administrative and logistical support during the stock intake process, assisting with delivery verification and physical receipting.
• Update the Warehouse Management System (WMS) with real‑time tracking of stock receipts, movements, and dispatches.
• Greet incoming transport drivers, verify their paperwork, assign loading bays, and log arrival/departure times.

Skills

1–2 years admin experience

MS Office Suite

WMS experience

Excellent communication

Data entry accuracy

Multitasking

Tools

Warehouse Management System (WMS)

Job description

Clerical/Administration Assistant – Loughborough

Our client, a leading partner for contract packing services in the UK, is looking to expand their team with dedicated and motivated clerical/Administration assistant at their Loughborough location.

Shift Pattern

• Monday to Friday, 07:30 AM – 03:30 PM
• 30‑minute unpaid break

Pay Rates

• £12.71 per hour – £17.16 per hour
• Paid holiday on your birthday after completing 12 weeks of continuous employment

Responsibilities

• Input new jobs and planned loads accurately into the transport management system to ensure optimal dispatch planning.
• Liaise professionally with external partner companies and third‑party carriers to arrange, schedule, and confirm freight transport.
• Generate and print all relevant dispatch and shipping labels, ensuring they are attached correctly to outgoing cargo.
• Maintain and complete inbound and outbound logs in real time as physical stock movements occur across the facility.
• Review and ensure all operational paperwork, customs documentation, and transport notes are completed properly and remain compliant with regulations.
• Provide administrative and logistical support during the stock intake process, assisting with delivery verification and physical receipting.
• Update the Warehouse Management System (WMS) with real‑time tracking of stock receipts, movements, and dispatches.
• Greet incoming transport drivers, verify their paperwork, assign loading bays, and log arrival/departure times.

Required Skills and Qualifications

• Minimum of 1‑2 years of administrative experience, ideally within a logistics, supply chain, or manufacturing environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and prior experience operating a Warehouse Management System (WMS).
• Excellent verbal and written communication skills for professional liaison with drivers, clients, and external transport partners.
• High level of accuracy in data entry and a sharp eye for identifying documentation discrepancies.
• Ability to multitask, stay organised, and work effectively under pressure in a fast‑paced environment.

Working Conditions

• Based primarily within a designated warehouse office environment.
• Occasional presence on the active warehouse floor may be required to coordinate with team leaders or verify stock.

Workplace Behaviours

• Show integrity and honesty.
• Resolve conflict and find solutions.
• Lead by example and motivate others.
• Learn from mistakes.
• Help others.
• Plan and work innovatively.

Health & Safety Responsibilities

All employees are responsible for their own safety and that of others that their actions or inaction would affect. Employees must at all times comply with the Company arrangements for health and safety and follow any reasonable instruction and site rule provided for health and safety purposes.