Cleaning Supervisor - Birmingham

GBS; Birmingham; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Annual leave

Public holidays

Discretionary bonus

Pension scheme

Tuition reimbursement

Cycle to Work

Perks@Work discounts

Referral bonus

Job summary

GBS is seeking a Cleaning Supervisor to lead daily cleaning operations across its Birmingham campuses, ensuring safe, hygienic and welcoming environments for students, staff and visitors.

You will manage rotas, supervise operatives, ensure compliance with COSHH and health & safety, and maintain records for the Facilities Manager. The role combines hands-on tasks with leadership, with KPI reporting and opportunities for training.

Qualifications

• Strong knowledge of health & safety and COSHH.
• Experience with cleaning methods, materials, equipment and quality standards.
• Excellent communication, organisation and problem-solving skills.
• Experience with rotas, audits and compliance record-keeping.
• Proficient with MS Office and basic IT systems.
• Practical knowledge of professional cleaning chemicals for different surfaces.
• Flexible, proactive and able to work independently to meet service standards.

Responsibilities

• Supervise and motivate cleaning operatives across shifts, ensuring high standards and compliance with cleaning procedures.
• Plan daily rotas and staffing, coordinating agency support when required.
• Oversee cleaning of classrooms, offices, libraries, washrooms, receptions, and external areas.
• Ensure compliance with colour-coding, infection control, COSHH, and health & safety standards.
• Manage stock levels, order consumables, and complete monthly stocktakes.
• Carry out equipment checks, report defects, and maintain safe operation.
• Support general and deep-clean tasks, replenishing washroom and hygiene supplies.
• Assist with waste management and recycling processes.
• Prepare KPI reports and maintain accurate records for the Facilities Manager.
• Manage the training matrix, support inductions, and refresher training, and promote continuous improvement.

Skills

Health & Safety

COSHH

Manual Handling

Risk Assessments

Cleaning Methods

Equipment Knowledge

Communication

Organisation

Problem Solving

MS Office

Job description

Department: Estates and Facilities Location: Birmingham (On-Site) Type of Contract: Permanent / Full Time Salary: £29,000 - £32,000 DOE plus discretionary annual bonus Our Vision: Changing Lives through Education The Role: The Cleaning Supervisor is responsible for leading daily cleaning operations across GBS campuses to ensure safe, hygienic, and welcoming environments for students, staff, and visitors. The role combines hands‑on duties with operational leadership, driving quality standards, statutory compliance, sustainability goals, and excellent service delivery. Please note: This role is not eligible for sponsorship and requires a DBS!

What The Role Involves

• Supervise and motivate cleaning operatives across shifts, ensuring high standards and compliance with cleaning procedures.
• Plan daily rotas and staffing, coordinating agency support when required.
• Oversee cleaning of classrooms, offices, libraries, washrooms, receptions, and external areas.
• Ensure compliance with colour‑coding, infection control, COSHH, and health & safety standards.
• Manage stock levels, order consumables, and complete monthly stocktakes.
• Carry out equipment checks, report defects, and maintain safe operation.
• Support general and deep‑clean tasks, replenishing washroom and hygiene supplies.
• Assist with waste management and recycling processes.
• Prepare KPI reports and maintain accurate records for the Facilities Manager.
• Manage the training matrix, support inductions, and refresher training, and promote continuous improvement.

About You

• Strong understanding of Health & Safety, COSHH, manual handling, and risk assessments.
• Knowledge of cleaning methods, materials, equipment, and quality standards.
• Excellent communication, organisation, and problem‑solving skills; able to prioritise and adapt.
• Experience with rotas, work allocation, audits, and compliance record‑keeping.
• Confident using email, MS Office, and basic IT systems.
• Practical knowledge of professional cleaning chemicals for different surfaces.
• Flexible, proactive, and able to work independently to meet service standards.

Desirable

• BICSc qualification or membership.
• IOSH Working/Managing Safely and First Aid at Work.
• Experience in education, public‑facing venues, or similar environments.
• Experience supporting waste reduction and sustainability initiatives.

What We Offer

• 25 days’ annual leave, plus 8 public holidays
• Extra loyalty leave: Earn 1 additional day per year of service, up to 5 extra days
• Annual discretionary performance bonus
• Workplace pension scheme
• Tuition reimbursement to support your professional growth and career development
• Flexible benefits, including Cycle to Work, Workplace Nursery, Techscheme, and more
• Access to the Perks@Work discounts platform, wellbeing resources, and exclusive offers
• Reward and recognition programme celebrating your achievements
• £500 employee referral bonus for recommending great talent

Please note: This role is not eligible for sponsorship and requires a DBS!

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.