Cleaning Supervisor

Manchester Arndale; Lancaster; On-site; GBP 20,000 - 24,000; Full time

Job summary

OCS UK & Ireland is seeking a Cleaning Supervisor based at The Orchard or The Cove (Plover Drive, Morecambe, LA3 2SL). You will lead cleaning teams to deliver high-quality services across client sites, with responsibilities from daily task allocation to safety compliance.

The role requires a UK driving licence, DBS check, and flexibility to cover both sites 09:00–17:00, with occasional weekend work as needed.

Qualifications

• Right to Work in the UK and DBS check required.
• Experience in cleaning or facilities environment in a supervisory role.
• UK Driving Licence and use of own vehicle.

Responsibilities

• Supervise and support cleaning colleagues to ensure work is completed to the required standard.
• Allocate tasks, manage daily cleaning schedules and provide on-the-job guidance where needed.
• Carry out regular quality checks and address any issues promptly.
• Ensure cleaning is delivered in line with agreed specifications, KPIs and client expectations.
• Support with induction and training of new starters, including safe systems of work.
• Ensure colleagues comply with health & safety, COSHH and company procedures at all times.
• Use equipment and materials safely and ensure they are stored and maintained correctly.
• Manage stock levels of cleaning materials and report shortages or equipment faults.
• Act as a key point of contact for clients or site contacts on daily operational matters.
• Escalate issues, incidents or concerns appropriately to management.

Skills

Leadership

Supervisory experience

Driving Licence

Health & safety awareness

COSHH knowledge

Communication skills

Organisational skills

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

Award‑Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks: With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role

Days of Working: This position will be based at either The Orchard or The Cove (Plover Drive, Morecambe, LA3 2SL) responsible for both sites, therefore must have access to vehicle and driving licence. Working 0900 - 1700, potential for some weekend cover as required by the business.

As a Cleaning Supervisor, you will be responsible for leading and supervising cleaning teams to ensure the consistent delivery of high‑quality cleaning services across our client sites. You will support the day‑to‑day operation, maintaining standards, motivating colleagues and ensuring compliance with health & safety and company procedures.

The role plays a key part in ensuring that cleaning services are delivered efficiently, safely and in line with agreed specifications, while providing a professional and customer‑focused service.

Key Responsibilities

• Supervise and support cleaning colleagues to ensure work is completed to the required standard
• Allocate tasks, manage daily cleaning schedules and provide on‑the‑job guidance where needed
• Carry out regular quality checks and address any issues promptly
• Ensure cleaning is delivered in line with agreed specifications, KPIs and client expectations
• Support with induction and training of new starters, including safe systems of work
• Ensure colleagues comply with health & safety, COSHH and company procedures at all times
• Use equipment and materials safely and ensure they are stored and maintained correctly
• Manage stock levels of cleaning materials and report shortages or equipment faults
• Act as a key point of contact for clients or site contacts on daily operational matters
• Escalate issues, incidents or concerns appropriately to management

Ideal Candidate Criteria

• Right to Work in the UK and willingness to undergo a DBS check.
• Previous experience in a cleaning or facilities environment, in a supervisory role
• UK Driving Licence and use of own vehicle
• Good knowledge of cleaning processes, equipment and materials
• Awareness of health & safety and COSHH requirements
• Ability to lead, motivate and support a team
• Strong organisational skills and the ability to prioritise workloads
• Good communication skills and a professional approach
• Ability to work flexibly to meet site and operational needs

Desirable

• Experience working within Facilities Management (FM) or contracted cleaning services
• COSHH knowledge or machine cleaning experience (training can be provided)
• Catering knowledge within an FM/NHS environment

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.