Join to apply for the Cleaning Operative role at Mitie Cleaning & Hygiene Services
Deliver excellent service standards for routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery meets all SLA agreements while adhering to the cleaning schedules.
Main Duties
- Undertake all required training to deliver the cleaning role successfully.
- Work within a team and on own initiative.
- Adhere to all Mitie Quality, Safety, Health, and Environmental policies and procedures.
- Maintain the designated area to an agreed level of cleanliness, following the contract and SLAs, and carry out all scheduled tasks as directed by the Cleaning Supervisor.
- Ensure effective and efficient service delivery to a high standard.
- Keep all equipment clean, well-maintained, and in safe working order.
- Report any maintenance issues identified during cleaning tasks.
- Maintain security by locking doors and following lost property procedures.
- Understand the designated cleaning area, work specifications, and time allocations.
- Have knowledge of all cleaning equipment, materials, and chemicals used by Mitie.
- Set a good example in dress, behavior, punctuality, and attendance.
- Adhere to safeguarding policies and report concerns as per Mitie policy.
- Maintain confidentiality of sensitive information.
- Ensure contractors and visitors comply with security and health and safety policies.
- Build positive relationships with customers, delivering excellent service and seeking continuous improvement.
- Perform any other duties within capability as needed.
What We Are Looking For
- Cleaning experience is preferred but training can be provided.
- Reliable, hardworking, and professional.
- Ability to work to a schedule and as part of a team.
- Capable of working independently where appropriate.
- Honest and self-driven.
- Committed to continuous service improvement.
Mitie is committed to safeguarding and promoting the welfare of children and young people. The successful candidate will undergo an enhanced DBS check and references.