Cleaning & Logistics Operations Lead

Churchill Group; Greater London; On-site; GBP 47,000 - 50,000; Full time

Benefits offered by this job

Employee Ownership

33 days holiday (including bank hols)

Company sick pay

Maternity and paternity leave support

Life assurance cover

GP access and wellbeing support

Volunteering days

Job summary

Churchill Group is seeking a Deputy Cleaning & Logistics Manager based in Teddington, Greater London, to lead cleaning and logistics on a multi-building site. You will ensure on-time delivery of SLAs and KPIs while maintaining safety and quality standards.

Role requires supervising teams, coordinating resources, and upholding HMRC and COSHH requirements. Excellent opportunity within a growing FM provider in the UK.

Qualifications

• Proven experience in a supervisory or deputy management role within cleaning, facilities management, soft services, or logistics operations.
• Strong understanding of SLA and KPI management.
• Quality assurance processes and operational compliance in a multi-service environment.
• Experience supervising teams and managing day-to-day operational delivery under pressure.
• Good working knowledge of health & safety legislation relevant to cleaning and logistics environments.

Responsibilities

• Support the Site Operations Manager in the overall leadership and coordination of cleaning and logistics operations on site.
• Take primary ownership for the daily delivery of all SLAs, KPIs, and work orders, ensuring targets are met consistently across shifts.
• Monitor and enforce quality standards for specialised logistics movements, and related services, cleaning, waste management and conducting regular quality inspections and audits.
• Ensure full compliance with health & safety regulations, company policies, client specifications, and any relevant industry standards (including COSHH, PPE, and site-specific rules).
• Oversee the planning, allocation, and completion of daily and scheduled work orders; adjust resources in real time to maintain service levels.
• Supervise and motivate cleaning and logistics teams, providing clear direction, coaching, and performance feedback.

Skills

SLA management

KPI management

Team supervision

Health & safety compliance

Facilities management

Logistics operations

Job description

Churchill Group is seeking a Deputy Cleaning & Logistics Manager based in Teddington, Greater London, to lead cleaning and logistics on a multi-building site. You will ensure on-time delivery of SLAs and KPIs while maintaining safety and quality standards.

Role requires supervising teams, coordinating resources, and upholding HMRC and COSHH requirements. Excellent opportunity within a growing FM provider in the UK.