Cleaning Contract Manager

JR United Kingdom; Reading; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading cleaning services provider in Southern England is seeking a dedicated Cleaning Contracts Manager to oversee multiple client sites. The role involves managing a large team, ensuring compliance with health and safety regulations, and achieving the highest operational standards. Competitive salary and supportive work environment with opportunities for career advancement offered.

Benefits

Company vehicle or mileage allowance

Performance-related bonuses

Opportunities for career development

Access to staff benefits platform

Free parking and refreshments at Head Office

Qualifications

• Previous experience in a similar contracts or site management role within cleaning or facilities management.
• Full UK driving licence and willingness to travel across the designated area.

Responsibilities

• Manage 30–40 client sites, ensuring service excellence and compliance with health and safety.
• Conduct regular site audits and recruit, train, and manage cleaning staff.

Skills

Leadership

Communication

Customer Service

Organisational Skills

Problem Solving

Education

Experience in contracts or site management

Job description

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Location: Slough, Maidenhead & Surrounding Areas

Reporting to: Operations Manager

Benefits: Company vehicle or mileage allowance, commission opportunities, and on-target revenue bonus

Hours: 37.5 hours per week (flexibility required to service customer sites)

Job Type: Permanent

Company Overview

Founded in 1999, have grown to become a trusted provider of professional cleaning services across Southern England. With over 500 clients across sectors including education, healthcare, leisure, and commercial offices, our success is built on attention to detail, reliability, and exceptional customer service.

As we continue to expand, we are looking to strengthen our operations team with a dedicated Cleaning Contracts Manager to oversee multiple sites in the Slough and Maidenhead area.

Role Overview

As a Cleaning Contracts Manager, you will be responsible for the operational management of approximately 30–40 client sites across Slough, Maidenhead, and surrounding areas. You will manage a team of 40–60 part-time cleaning staff, ensuring service excellence, staff retention, and customer satisfaction.

You will act as the key point of contact for clients, ensure compliance with health and safety regulations, and maintain the highest standards of cleanliness and operational efficiency.

Key Responsibilities

• Conduct regular site audits and inspections in line with contractual requirements
• Maintain ongoing communication with clients to ensure service satisfaction
• Recruit, train, and manage cleaning staff to ensure full site coverage and high performance
• Maintain staffing levels, including arranging cover during absences or vacancies
• Ensure all sites meet agreed standards of cleanliness and presentation
• Monitor and uphold health and safety standards across all locations
• Liaise regularly with site-based staff to reinforce expectations and site-specific requirements
• Coordinate with internal teams and attend meetings at Head Office in Bracknell as required

Candidate Profile

• Previous experience in a similar contracts or site management role, preferably within the cleaning or facilities management sector
• Strong leadership and team management skills
• Excellent interpersonal and communication abilities
• Highly organised with the ability to manage multiple sites and priorities
• Strong customer service focus and problem-solving skills
• Good understanding of health and safety regulations
• Full UK driving licence and willingness to travel across designated area
• Experience managing cleaning contracts within schools, healthcare, or corporate environments
• Knowledge of cleaning industry standards and best practices

What We Offer

• Competitive salary package with performance-related bonuses
• Company vehicle or mileage allowance
• Opportunities for commission and additional incentives
• Supportive and professional working environment
• Opportunities for career development and advancement
• Access to staff benefits platform
• Free parking and refreshments at Head Office