Cleaning Chargehand

OCS; North Berwick; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Award-Winning Employer

Digital Learning via OCS Academy

Wagestream access

Flexible pay options

Job summary

OCS UK & Ireland invites applications for a Cleaning Supervisor role in North Berwick. The post is term-time with a summer deep-clean requirement and hours from Monday to Thursday 15:50–21:50 and Friday 12:30–18:30.

You will manage day-to-day cleaning operations, staff deployments, stock, and compliance with health and safety standards to deliver consistently high cleanliness levels. You will coordinate with the Area Supervisor, maintain logs and reports, and lead training and inductions for

Qualifications

• Supervisory experience in a cleaning environment.
• BICSc certification or equivalent.
• Experience with management systems (ISO 9001/14001/18001).
• Excellent prioritisation and multi-tasking.
• Good IT/computer skills.
• Ability to supervise operatives and deliver in-house training.
• Strong communication and customer relations skills.
• Commitment to ongoing professional development.

Responsibilities

• Oversee day-to-day cleaning operations.
• Plan staffing with Area Supervisor to maintain service levels.
• Monitor stock of cleaning equipment and materials; place orders as needed.
• Maintain monthly reports and logs for Area Supervisor.
• Ensure health & safety procedures are followed.
• Secure the building when no janitor is on site.
• Recruit, induct, and train cleaning staff; manage attendance logs.
• Liaise with Head Janitor and events calendar for lets and activities.
• Conduct regular site audits to maintain standards.

Skills

Supervisory experience

BICSc certification

ISO management systems

IT skills

Education

BICSc certification or equivalent

Tools

ISO 9001

ISO 14001

OHSAS 18001

Job description

About The Role

Main Purpose: To maintain the school premises to a high standard of cleanliness; required to clean all rooms, including classrooms, offices, toilets, cloakrooms, staircases, and all other areas in use.

This position is a term time post. You will be required to participate in the annual deep clean of the school for 3 weeks during the summer holidays.

Working Pattern

Monday to Thursday 15:50 - 21:50

Friday 12.30 - 18:30

Key Responsibilities

• Overall responsibility for the practical organisation of the day-to-day cleaning operation.
• In consultation with the Soft Services Area Supervisor, to identify the number of cleaning staff required to maintain a clean environment.
• To monitor stock of cleaning equipment and materials, to ensure orders can be placed on a timely basis.
• Update Maximo daily for any Misuse.
• Maintain a flexible daily cleaning schedule of all internal areas of the school.
• Ensure that identified key areas of the school receive priority in the schedule.
• Liaise with the Head Janitor and review the weekly school calendar to identify lets and school events.
• Liaise with school representative to ensure client satisfaction.
• Daily checks of all areas of the school to ensure they are cleaned to a satisfactory standard and daily cleaning logs are completed for each work section.
• Clean allocated areas to a high standard – including but not limited to: -
  • Vacuuming
  • Scrubber Drying
  • Damp Wiping
  • Stair Cleaning
  • Toilet Cleaning
• Produce, on a monthly basis, official order forms for equipment, uniform and materials for authorisation by the Area Supervisor.
• Produce a monthly report for the Area Supervisor.
• Ensure that tools, equipment, and materials are available as and when required to ensure the effective delivery of the service.
• Maintain a working knowledge of developments in cleaning equipment and materials and identify means by which the cleaning operation might be developed.
• Conduct regular site audits to ensure that the specified standard of work is maintained.
• Secure the building when there is no janitor present onsite.
• Provide information to the Area Supervisor for the Training Log.
• Ensure that all Health & Safety procedures are followed, in accordance with company policies.
• Responsible for the day-to-day personnel management of the cleaning staff, and consulting with the Area Supervisor on any necessary formal procedure, including:
  • Develop and carry out induction procedures with all new staff.
  • Identify formal and informal training needs for all cleaning staff.
  • Complete cleaning staff Return to Work Interviews and any other HR paperwork required.
  • Organise appropriate training for all cleaning staff.
  • Carry out Staff CPD andnew starter training.
  • In conjunction with the Area Supervisor, interview and recruit sufficient cleaning staff to cover the weekly budgeted cleaning hours.
  • Maintain cleaning staff attendance logs and timesheets for submission to Head Office.

• Undertake any additional cleaning duties as directed, by the Area Supervisor.

Skills & Knowledge

• Supervisory experience in a cleaning environment, preferably in a PPP environment.
• BICSc certification,or equivalent to an appropriate level, desirable.
• Experience of operating a management system i.e. ISO 9001:2000, 14001, 18001.
• Excellent prioritisation and multi-tasking skills.
• A pro-active attitude.
• Good IT/computer skills.
• The ability to supervise operatives.
• The ability to deliver in-house training.
• Excellent communication skills including verbal and the written word.
• The ability to form relationships with clients and to exceed customer expectation.
• Approachable demeanour and a demonstrable commitment to team working.
• A track record of delivering a similar role.
• A commitment to continuing professional development in relation to themselves and their team members.

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values -Trust, Respect, Unity, and Empowerment.

Why Work for OCS

• Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.
• Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.
• Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
• Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!
• Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.