Cleaner/office

Mitie; Wallsend; On-site; GBP 14,000 - 21,000; Part time

Job summary

Mitie is hiring a part-time Cleaner for Kajima, St Peters Road, Wallsend, Tyne and Wear. You will perform routine cleaning to a Mitie customer, working as part of a small team to meet the contract SLAs and maintain high standards of cleanliness.

Training is provided; a DBS check and safeguarding adherence are required. Reliable, punctual, and professional attitude expected, with good communication and the ability to work under pressure.

Qualifications

• Cleaning experience preferred, training available.
• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and as part of a team.
• Capable of working to their own initiative.
• Excellent spoken and written communications skills.
• Friendly and confident under pressure.

Responsibilities

• Undertake training to deliver the cleaning role.
• Work within a team and under their own initiative.
• Adhere to Mitie Quality, Safety, Health and Environmental policies.
• Maintain designated area to an agreed level of cleanliness in line with the Contract and SLAs.
• Ensure service is delivered effectively and efficiently to a high standard.
• Ensure equipment is kept clean and safe to operate.
• Report maintenance requirements identified during cleaning tasks.
• Build positive working relationships with customers and seek improvements.

Skills

Cleaning experience

Reliability

Teamwork

Initiative

Honesty

Self-motivation

Continuous improvement

Learning agility

Communication skills

Pressure tolerance

Education

Not specified

Tools

Windows OS

Excel

Microsoft Office

Job description

Deliver excellent service standards for the delivery of routine planned and periodic cleaning for a Mitie customer. Ensure the contract service delivery is of a high standard, meeting allSLAagreements whilst adhering to the cleaning schedules.

Job Title: Cleaner/ officeHourly Rate of Pay: £ 12.71Position Type: PermanentEmployment Type: Part TimeTotal Weekly Contractual Hours: 20 hours Location: Kajima, St Peters Road, Wallsend, Tyne and Wear, England NE28 7LQ

Main Duties

• Undertake successfully all training required to deliver the cleaning role.
• Work within a team and under their own initiative.
• Adhere to allMitie Quality, Safety, Health and Environmental policies and procedures.
• Maintain the designated area to an agreed level of cleanliness in line with the Contract and relevantSLAs, carrying out all daily weekly and periodic tasks as directed by the Cleaning Supervisor.
• Ensure that the service is delivered effectively and efficiently to a high standard.
• Ensure all equipment is kept clean, well maintained and is a safe working order.
• Report any maintenance requirements identified during cleaning tasks.
• Always maintain security - locking doors, following lost property procedures etc.
• Have a full knowledge and understanding of the designated cleaning area, including the agreed work specification and time allocated to facilities.
• Have a full working knowledge of all cleaning equipment, materials and approved chemicals used byMitie.
• Set a good example in terms of dress, behaviour, punctuality, and attendance.
• Ensure all Safeguarding Policies are always adhered to and raise any concerns in line with the Mitie policy.
• Maintain confidentiality of sensitive information.
• Ensure contractors and external visitors comply with security and health and safety while on school premises.
• Build positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
• To undertake any other related duties which are within the job holder's capability, according to the needs of the business.
• To know office skills.
• All aspects of office work.

What we are looking for

• Cleaning experience is preferred however training can be provided.
• Reliable and hardworking with a professional attitude.
• Ability to work to a schedule and as part of a team.
• Capable of working to their own initiative where appropriate.
• Be open and honest.
• Be self-driven and determined.
• Strive for continuous improvements in service delivery.
• Easy learner, quick to strive.
• Knows basic knowledge of windows , spreadsheets and a regular user of Microsoft.
• Excellent spoken and written communications skills.
• To be friendly and confident under pressure .

Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references.

If you are working in regulated activity please note that you are subject to the following:

• It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both).
• This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.