Cleaner - Hale Country Club & Spa (Full Time)

THG Fluently; Manchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Full Time Cleaner to maintain the highest standards at a luxury spa and health club. In this role, you'll be responsible for ensuring cleanliness across various areas, from offices to fitness gyms, while providing exceptional customer service. This position offers a unique opportunity to be part of a dynamic team that values attention to detail and teamwork. With fantastic benefits and a supportive environment, this is a chance to make a meaningful impact on guest experiences and contribute to the overall success of a prestigious venue.

Benefits

Fantastic bedroom rates for yourself and friends & family

20% off dining at the hotel

50% off dining at Hale Country Club & Spa

Complimentary monthly club membership

Onsite GP

Onsite physiotherapist

Annual leave entitlement rising every year with service plus your birthday off

Qualifications

• Experience in a spa or health club environment is essential.
• Hands-on approach with impeccable attention to detail.

Responsibilities

• Clean all areas including offices, toilets, and gyms to high standards.
• Ensure customer care is achieved at all times.

Skills

Attention to Detail

Customer Service

Teamwork

Cleaning Techniques

Job description

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?

Full Time Cleaner

We are currently recruiting for an experienced cleaner to join us at Hale Country Club & Spa.

We are looking for a talented, passionate individual to join our team and create memorable guest experiences. You will be responsible for maintaining the highest standard of professionalism in all areas of operation and carry out all duties to our world class standards.

Benefits Include

• Fantastic bedroom rates for yourself and F&F
• 20% off dining at the hotel
• 50% off dining at Hale Country Club & Spa and complimentary monthly club membership
• Up to 50% discounts on THG brands, including Myprotein, Lookfantastic, ESPA and many more!
• Onsite GP (avoid the waits!)
• Onsite physiotherapist
• Annual leave entitlement rising every year with service plus your birthday off
  
  

About THG Experience

THG Experience is home to our portfolio of prestige event locations and luxury properties - including Hale Country Club & Spa, King Street Townhouse Hotel, Great John Street Hotel and 100 King Street. Through these venues, we create exceptional experiences, services and content - all of which ensure that our portfolio of brands and partners make real-world connections with their customers that create a lasting impact.

We also collaborate closely with THG Society, our influencer marketing platform, which allows brands to access extraordinary locations, create content and host events with influencers and clients.

THG Experience is perfectly positioned to deliver rapid growth for THG’s fast-moving, global brands. It’s an incredibly exciting time to be joining the team.

Main Duties of the Role

• In accordance with the cleaning specification clean all centre areas including: offices, stores, toilets, restaurant, showers, sports areas, changing rooms, shower areas, stairs, landing, corridors, sauna/steam rooms, fitness gyms, receptions and all furniture and fittings contained in these areas. Duties to include: wet mop, dry mop, vacuum, sweep, buff, spot clean, wipe, clean, wash, sanitise, scrub, dust, etc.
• Replenish paper towels, soap, toilet paper, bin liners.
• Use machines, tools, equipment and materials as necessary.
• Empty all litter bins, into appropriate containers, remove to dustbin compound.
• Ensure a high standard of customer care is achieved at all times.
• Training is an essential part of the post and requires all employees to attend regular training courses when arranged.
• Cover for the other Cleaners during holidays and sickness.
• Carry out any other duties that are within the scope and grading of the post which could also be requested by the management of the club
  
  

Requirements

• Specific experience within a spa/health club environment
• Hands on approach
• Impeccable attention to detail and customer service experience
• Proven experience working as part of a successful team with excellent interpersonal skills
  
  

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.