Cleaner

The Rank Group; Reading; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading casino operator in the UK seeks a dedicated individual for a key position responsible for maintaining the cleanliness and upkeep of the casino. This role involves high standards of work, customer interaction, and collaboration with a cleaning team to ensure a welcoming environment. Candidates should possess a positive attitude, effective communication skills, and a proactive approach to service quality.

Qualifications

• Experience with cleaning equipment and products.
• Excellent time management skills.

Responsibilities

• Maintain cleanliness and upkeep of the casino.
• Welcome customers warmly and professionally.
• Ensure the casino is presented to the highest standards.

Skills

Positive attitude

Team collaboration

Effective communication

Attention to detail

Tools

Cleaning equipment

Job description

Company Description

Grosvenor Casino, Reading South, RG2 0SN

Grosvenor is the leading Casino operator in the UK, offering the highest quality gaming and leisure experiences in a safe and responsible environment. We aim to excite and entertain our customers, providing memorable experiences that encourage repeat visits.

Our casinos are dynamic and rewarding workplaces, with roles spanning gaming and customer service. We offer opportunities to develop existing skills and acquire new ones. As the largest operator in the UK, we provide structured development programmes and career growth opportunities.

At Grosvenor, we operate 24/7, committed to safer gambling and fostering an inclusive, diverse, and engaged team.

Job Description

This is a key position within our business, responsible for maintaining the cleanliness and upkeep of the casino. The role demands high standards and pride in your work.

You will:

• Welcome customers warmly and professionally
• Demonstrate our core values: Service, Teamwork, Ambition, Responsibility, and Solutions
• Collaborate effectively with the cleaning team and wider casino staff
• Ensure the casino is presented to the highest standards
• Provide feedback to improve service quality
• Proactively comply with all regulations, including hygiene, food safety, and safer gambling
• Maintain immaculate operational standards across all areas
• Complete tasks within specified timescales

Qualifications

• Positive attitude and proactive approach
• Experience with cleaning equipment and products
• Passionate about delivering excellent results
• Strong team collaboration skills
• Effective communication abilities
• Adaptability to change and new working methods
• Excellent time management skills
• Attention to detail

Additional Information

• 24-hour contract
• Availability for day and night shifts as required