Cleaner

Serco; Liverpool; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading company in the UK is seeking a Cleaner to help maintain safe and hygienic homes for asylum seekers in Liverpool. This full-time role offers a salary of £24,330, flexible hours, and opportunities for training and development.

Benefits

Company van provided for work-related travel

Employee Assistance Programme

Bupa Anytime HealthLine

30% off at leisure centres

Discounts across 1,000 retailers

Access to 1,100 internal courses

Qualifications

• Previous experience in cleaning households or similar environments.
• A valid UK driving licence.

Responsibilities

• Ensure accommodation for asylum seekers is clean and welcoming.
• Travel across Liverpool and occasionally other regions.
• Maintain high standards of cleanliness.

Skills

Communication

Teamwork

IT Skills

Job description

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At Serco, we believe in creating safe, dignified, and welcoming environments for individuals navigating the asylum system. Through our partnership with Asylum Accommodation and Support Services (AASC), we're proud to provide essential — offering not just accommodation, but compassion, respect, and a fresh start.

We’re currently looking for a dedicated Cleaner to help us maintain safe and hygienic homes across Liverpool. This is far more than a cleaning role — it’s your chance to play a part in something bigger, supporting individuals and families during one of the most challenging times in their lives.

What we offer:

Annual salary of £24,330

Company van provided for work-related travel

Full-time role (37.5 hours/week) with flexible hours Monday–Friday, between 8:00 AM and 6:00 PM

Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel.

Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service

Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression

What you’ll be doing:

As a Cleaner, you’ll be responsible for ensuring that accommodation provided to asylum seekers is clean, safe, and welcoming. This includes:

Cleaning both dispersed homes and communal areas

Traveling across Liverpool and occasionally other regions

Taking pride in high standards of cleanliness and presentation

What we’re looking for:

A valid UK driving licence — we’ll provide the vehicle

Great communication and IT skills

A team player who’s also confident working independently

Previous experience in cleaning households or similar environments

Experience of cleaning larger households is desirable, but not essential

Why Serco

A place you can make an impact- The nature of our business means you will do interesting work that matters – delivering essential services that touch people’s lives.

A place you can count on- With our diverse operations across the UK, you’ll have access to exceptional opportunities for growth — from tailored training and internal mobility to the chance to step into more senior roles. Whether you're looking to deepen your expertise or explore new paths, we’ll support you in applying your skills in fresh, meaningful ways.

A place for you- We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture.

A little bit about us

At Serco, we’re a fast-growing company, serving governments around the globe. Our work spans a wide range of sectors including Justice, Immigration, Defence, Leisure, Healthcare, Transport, and Citizen Services. We’re committed to delivering, improving and redesigning public services for the benefit of everyone, guided by our values of Trust, Care, Innovation, and Pride.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application.Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leaderemployers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to thenature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.