Housekeeper - YHA Liverpool Albert Dock

YHA (England & Wales); Liverpool; On-site; Part time

Job summary

YHA Liverpool is seeking a Housekeeping Team Member to enhance guest experiences through exceptional hospitality. This role involves cleaning, maintaining hostel standards, and providing excellent customer service. Join a friendly team with diverse benefits and opportunities for personal growth.

Benefits

10 nights free hostel stays per year

Staff discount and cashback portal

Free YHA Membership

Employee Assistance Program

Qualifications

• Experience of working face-to-face with customers.
• Ability to work in a team and help others achieve goals.

Responsibilities

• Cleaning and preparing bedrooms between guest departures and arrivals.
• Maintaining the cleanliness of shower and toilet areas.
• Keeping all areas of the hostel clean and tidy.

Skills

Customer Service

Teamwork

Time Management

Basic IT Skills

Tools

Microsoft Office

Job description

Housekeeper - YHA Liverpool Albert Dock

Reference: MAY20258609

Expiry date: 22:59, Tue, 10th Jun 2025

Location: Merseyside

£12.21 per hour (applies to all, including those under the age of 21)

Are you looking for a fun and varied job in hospitality? YHA Liverpool is looking for a Housekeeping Team Member to join their team!

As a Housekeeping Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cashback portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA, so please visit our YHA Jobs website for more information.

What will you be doing as a Housekeeping Team Member?

We are a friendly team and will provide the necessary training. However, there is plenty to get stuck into from day one, including:

• Cleaning and preparing bedrooms between guest departures and arrivals
• Maintaining the cleanliness of shower and toilet areas
• Keeping all areas of the hostel clean and tidy
• Undertaking housekeeping tasks efficiently, maintaining consistent cleanliness standards
• Complying with YHA requirements for the use and storage of cleaning products
• Reporting faults or damage to management
• Sorting and distributing linen

What skills and experience do you need?

Our Housekeeping Team Members undertake customer-facing duties, delivering excellent service to all guests and visitors. We are looking for:

• Experience of working face-to-face with customers
• Experience in hospitality or customer service (desirable)
• Ability to work in a team and help others achieve goals
• Excellent timekeeping and flexibility for different shifts
• Ability to manage varying pressures and prioritize duties
• Basic IT skills (Microsoft Office: Word, Outlook, Excel)
• Understanding of YHA's core purpose and operations

Note: The role can be physically demanding, as beds are mostly bunk beds.

For more details, refer to the full job description on our website.

At YHA, we value diverse life experiences and provide ongoing training and personal growth opportunities. We welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise dedicated to enriching lives through hostel stays and experiences that promote health, wellbeing, and life skills.

Learn more about YHA, our culture, and heritage on our website.

How to apply?

Submit your CV and complete our short application form. For assistance, visit our contact page. We will contact shortlisted candidates after reviewing applications. We aim to respond promptly after the closing date.

PLEASE NOTE All checks are in place to ensure safeguarding and legal compliance. We reserve the right to close the vacancy early if we receive high-quality applications.

YHA Job Title: Team Member