Cleaner

Hearing Dogs for Deaf People

Hull and East Yorkshire

On-site

GBP 12,000 - 15,000

Part time

3 days ago
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Benefits offered by this job

Employee Assistance Programme
Death in Service Payment
Annual leave enhancements recognising长
Day off for your birthday
Defined contribution group personal p;

Job summary

Hearing Dogs for Deaf People seeks a dedicated Cleaner for the Beatrice Wright Centre, East Yorkshire. The role supports staff, visitors, clients and volunteers by maintaining a clean environment across offices, training spaces and accommodations.

You will work 20 hours over 5 days (9.00am to 1.00pm). Duties include daily cleaning, linen provision, H&S checks, and potential volunteer supervision in a charity setting.

Qualifications

  • Professional cleaning experience is essential.
  • Able to keep accurate records for shopping and Health & Safety.
  • Excellent interpersonal and clear communication skills with staff and Hearing Dog Recipients.
  • Friendly, approachable, diplomatic and sensitive.
  • Must respect confidentiality at all times.
  • Able to work with people with disabilities including deaf or hard of hearing.
  • Organised, methodical and flexible in approach to work.
  • Able to work independently to a high standard without constant supervision.
  • Hardworking, reliable, punctual and flexible.

Responsibilities

  • Uphold the site cleanliness: daily cleaning of offices, meeting rooms, canine health care facilities, training spaces and accommodation; dispose of waste and manage recycling; clean toilets.
  • Maintain guest accommodation standards: provide clean linen and towels; prepare accommodation for next guest; carry out H&S checks as requested by site coordinator.
  • Report maintenance issues or equipment failures to the Site Coordinator.
  • Order cleaning products and supplies as needed (toiletries, towels, etc.).
  • Carry out monthly descaling of showers and document activities to meet Health & Safety guidelines.
  • Maintain COSHH data sheets under Health & Safety guidelines (site coordinator supervision).
  • Undertake deaf awareness and communication training as required by the charity.
  • May work with or supervise volunteers across training centres and nationally.
  • Carry out any other duties as directed by the manager.

Skills

Cleaning experience
Record keeping
Interpersonal skills
Confidentiality
Deaf awareness
Organised
Self-motivated

Job description

Cleaner

Application Deadline: 13 November 2026

Department: Facilities

Employment Type: Permanent - Part Time

Location: BWC

Compensation: £13,497.12 / year

Description

Job title: Cleaner

Responsible to: Site Manager

Hours: 20 hours over 5 days (9.00am to 1.00pm)

Location: Beatrice Wright Centre, East Yorkshire

The Beatrice Wright Centre Cleaner helps provide a clean and welcoming environment for staff, visitors, clients, and volunteers by maintaining the cleanliness of all offices, meeting rooms, canine health care facilities, training spaces and accommodation.

Key Responsibilities
  • Responsible for the upkeep of the site. This will include daily cleaning of all offices, meeting rooms, canine health care facilities, training spaces and accommodation and will include tasks such as emptying the bins, organising the recycling, and cleaning the toilet facilities
  • Responsible for the maintenance of standards within the guest accommodation. This will include provision of clean linen, towels, cleaning the accommodation ready for the next guest. In addition, carry out H&S checks as requested by the site coordinator.
  • Report any maintenance issues or problems with buildings, breakdowns (cooker, dish washer, heating etc) to the Site coordinator.
  • Responsible for ordering any cleaning products and supplies for site (e.g. toiletries, hand towels etc.)
  • Responsible for carrying out monthly descaling of showers and recording to meet Health & Safety guidance.
  • To maintain COSHH data sheets in line with Health & Safety guidelines under the management of the site coordinator.
  • To undergo training to a set level of deaf awareness and communication as required by the charity.
  • As a charity, Hearing Dogs has a large network of volunteers based at both our training centres and spread nationwide. As such, you may be involved in working with and/or supervising volunteers in this role.
  • You may be asked to carry out other duties in line with your role as directed by your manager.
Skills, Knowledge and Expertise

The following attributes are considered essential for the job:

  • Professional cleaning experience is essential.
  • Be able to keep accurate records regarding shopping and Health and Safety purposes.
  • Excellent interpersonal and clear communication skills to interact fully and effectively with staff and Hearing Dog Recipients.
  • Must be friendly, approachable, diplomatic, and sensitive.
  • Must be able to always respect confidentiality.
  • The ability to work with people with a wide range of disabilities including those people who are deaf or hard of hearing.
  • An organised, methodical, and flexible in their approach to their work.
  • An ability to work on their own to a high standard, without the need for constant supervision.
  • Hardworking, reliable, punctual, and flexible.
  • An understanding of Health and Safety.

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Benefits
  • Employee Assistance Programme
  • Death in Service Payment
  • Annual leave enhancements recognising long service
  • Day off for your birthday
  • Defined contribution group personal pension plan
  • Enhanced sick pay
  • Enhanced maternity, paternity and adoption pay
  • Eye care
  • Hearing tests
  • Learning and Development opportunities
  • Discounts on merchandise at Hearing Dog gift shops
  • Pet Dog Policy
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