Cleaner

Hearing-Dogs-For-Deaf-People

Harrogate

On-site

GBP 12,000 - 15,000

Part time

4 days ago
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Benefits offered by this job

Employee Assistance Programme
Death in Service Payment
Annual leave enhancements recognising長
Birthday day off
Pension plan
Enhanced sick pay
Enhanced maternity/paternity/adoption
Eye care
Hearing tests
Learning and Development opportunities
Discounts on merchandise at HearingDog
Pet Dog Policy

Job summary

Hearing Dogs For Deaf People is seeking a part-time Cleaner at Beatrice Wright Centre, East Yorkshire. The role supports a clean, welcoming environment for staff, visitors, clients and volunteers across offices, facilities and accommodations.

The post involves 20 hours per week (9.00am to 1.00pm), reporting to the Site Manager, with DBS check and training in deaf awareness expected. Be mindful of safeguarding and confidentiality in a charity setting.

Qualifications

  • Professional cleaning experience is essential.
  • Ability to keep accurate records for Health and Safety purposes.
  • Excellent interpersonal and clear communication skills with staff and recipients.
  • Must be friendly, approachable, diplomatic and sensitive; respect confidentiality.
  • Ability to work with people with disabilities, including those who are deaf or hard of hearing.

Responsibilities

  • Maintain cleanliness of all offices, meeting rooms, health care facilities, training spaces and accommodation.
  • Provide clean linen and towels for guest accommodation; perform Health & Safety checks as requested.
  • Report maintenance issues to Site Coordinator.
  • Order cleaning products and supplies as needed.
  • Carry out monthly descaling of showers and record compliance with Health & Safety guidelines.

Skills

Cleaning experience
Record keeping
Interpersonal skills
Confidentiality
Deaf awareness
Flexibility

Job description

Cleaner

Application Deadline: 13 November 2026

Department: Facilities

Employment Type: Permanent - Part Time

Location: BWC

Compensation: £13,497.12 / year

Description

Job title: Cleaner

Responsible to: Site Manager

Hours: 20 hours over 5 days (9.00am to 1.00pm)

Location: Beatrice Wright Centre, East Yorkshire

The Beatrice Wright Centre Cleaner helps provide a clean and welcoming environment for staff, visitors, clients, and volunteers by maintaining the cleanliness of all offices, meeting rooms, canine health care facilities, training spaces and accommodation.

Key Responsibilities
  • Responsible for the upkeep of the site. This will include daily cleaning of all offices, meeting rooms, canine health care facilities, training spaces and accommodation and will include tasks such as emptying the bins, organising the recycling, and cleaning the toilet facilities
  • Responsible for the maintenance of standards within the guest accommodation. This will include provision of clean linen, towels, cleaning the accommodation ready for the next guest. In addition, carry out H&S checks as requested by the site coordinator.
  • Report any maintenance issues or problems with buildings, breakdowns (cooker, dish washer, heating etc) to the Site coordinator.
  • Responsible for ordering any cleaning products and supplies for site (e.g. toiletries, hand towels etc.)
  • Responsible for carrying out monthly descaling of showers and recording to meet Health & Safety guidance.
  • To maintain COSHH data sheets in line with Health & Safety guidelines under the management of the site coordinator.
  • To undergo training to a set level of deaf awareness and communication as required by the charity.
  • As a charity, Hearing Dogs has a large network of volunteers based at both our training centres and spread nationwide. As such, you may be involved in working with and/or supervising volunteers in this role.
  • You may be asked to carry out other duties in line with your role as directed by your manager.
Skills, Knowledge and Expertise

The following attributes are considered essential for the job:

  • Professional cleaning experience is essential.
  • Be able to keep accurate records regarding shopping and Health and Safety purposes.
  • Excellent interpersonal and clear communication skills to interact fully and effectively with staff and Hearing Dog Recipients.
  • Must be friendly, approachable, diplomatic, and sensitive.
  • Must be able to always respect confidentiality.
  • The ability to work with people with a wide range of disabilities including those people who are deaf or hard of hearing.
  • An organised, methodical, and flexible in their approach to their work.
  • An ability to work on their own to a high standard, without the need for constant supervision.
  • Hardworking, reliable, punctual, and flexible.
  • An understanding of Health and Safety.

This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 due to its duties involving the protection of children and/or adults at risk. Applicants are therefore required to disclose all spent and unspent convictions, cautions, warnings, and reprimands, as well as any relevant non-conviction information. The successful candidate will be required to undertake a Disclosure and Barring Service (DBS) check in accordance with the Police Act 1997 (Part V).

Benefits
  • Employee Assistance Programme
  • Death in Service Payment
  • Annual leave enhancements recognising long service
  • Day off for your birthday
  • Defined contribution group personal pension plan
  • Enhanced sick pay
  • Enhanced maternity, paternity and adoption pay
  • Eye care
  • Hearing tests
  • Learning and Development opportunities
  • Discounts on merchandise at Hearing Dog gift shops
  • Pet Dog Policy
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