Cleaner

YMCA DownsLink Group; Hastings; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Vehicle provided

Job summary

YMCA DownsLink Group is recruiting a Cleaner to join the Maintenance team across East Sussex. The role involves daily communal cleaning, cleaning of voids and empty properties, and supporting preparation for new residents. You will plan travel between sites, liaise with managers on access, and maintain clear records while meeting KPIs.

A full UK driving licence is essential; a vehicle will be provided. The position is permanent, 37.5 hours per week, Mon–Fri, 09:00–17:00, with duties across East

Qualifications

• Experience in cleaning in housing or similar setting.
• Ability to meet targets and KPIs.
• Knowledge of health and safety in the workplace.

Responsibilities

• Carry out day-to-day cleaning across YMCA DownsLink Group properties to high quality standards.
• Assist the maintenance team with voids cleaning and preparation for new residents.
• Plan travel and workload across East Sussex sites to meet priorities.
• Liaise with Supported Housing Managers or Repairs Supervisor on access and timelines.
• Communicate clearly with residents and staff; driving licence required and vehicle provided.

Skills

Cleaning experience

Driving licence

Health and safety knowledge

Record-keeping

Customer relations

Tools

UK driving licence

Job description

37.5 hours per week / permanent / working Monday to Friday 0900-1700., Are you an experienced cleaning professional looking to step into a new role? Do you take pride in creating safe, welcoming homes that make a real difference in young people's lives? Our Maintenance team works across multiple properties to ensure our residents have safe, good-quality homes. We work closely with project staff to identify and complete repairs, carry out regular and ad hoc cleaning and decoration, ensure compliance with health and safety regulations, and prepare empty homes for new residents. We have sites across East Sussex, centered around our Foyers in Eastbourne and Hastings. These services provide 24-hour supported housing for young people aged 16-25, offering low to medium levels of housing-related support. There are homes throughout East Sussex for young people we continue to support into independence via our Transitional Housing teams, these are typically larger shared houses of 4-8 residents sharing some communal facilities such as bathrooms and kitchens. In total there are approximately 180 residents in East Sussex that the maintenance team oversee. We are recruiting for a Cleaner to work as part of a small team of Maintenance Workers across East Sussex. This is a hands-on role; undertaking planned communal cleaning, responding to unexpected cleaning needs, undertaking cleaning of empty properties, working on and assessing the day-to-day compliance of our sites. You will be working closely with housing staff throughout the projects. In delivering the role, you will:

• Complete day-to-day cleaning in YMCA DownsLink Group properties, ensuring all work meets agreed quality standards, safety requirements and timescales.
• Assist the maintenance team with voids (empty homes) work, from 'keys in' to ready-to-let, working to agreed targets and KPIs.
• Work across all allocated sites, planning travel and workload to meet priorities and service needs.
• Liaise promptly with the Supported Housing Managers or Repairs Supervisor when work cannot be completed due to lack of capability, time or access.
• Communicate clearly and respectfully with residents and staff regarding tasks, access requirements and expected timescales.
  A full, valid UK driving licence is essential; a vehicle will be provided., Experience or providing a cleaning service
• Experience working within a supported housing service or similar community setting (desirable)
• Knowledge of health and safety in the workplace
• Ability to work to clear targets and KPIs, keep accurate records of work undertaken and complete tasks within agreed timescales and service standards
• Good customer relationship skills, with the ability to build and maintain respectful relationships quickly and manage challenging behaviour, escalating issues as needed
• Ability to work autonomously with minimal supervision and deal with unexpected problems that arise
  YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen. We are here for children and young people, many of whom face multiple challenges and need our support. Our Values - we do what's right, we work with heart, and we build real connections - guide us in all our actions.