Classroom Trainer—Develop People & Drive Service Excellence

Stagecoach Group; Greater London; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Company pension

Free travel benefits

Career development

Wellbeing support

Job summary

Stagecoach London is seeking an enthusiastic Classroom Trainer to join our Learning & Development Team in West Ham, London. You will deliver classroom-based programmes, coach colleagues, and support their growth to meet safety and service standards across our operations.

The role requires flexibility with location and hours and emphasizes professionalism, safety, and customer care. A Level 3+ teaching/training qualification is desirable, and the salary reflects Stagecoach London’s commitment to

Qualifications

• Experience delivering training, coaching, or learning programmes.
• Excellent communication, facilitation, and presentation skills.
• Strong organisational ability and attention to detail.
• Commitment to safety, compliance, and professional standards.
• A teaching or training qualification at Level 3 or above is desirable but not essential.

Responsibilities

• Deliver engaging classroom-based learning programmes that inspire confidence and drive performance.
• Facilitate CPC and other business-critical training programmes.
• Deliver welcoming and informative inductions.
• Coach and prepare colleagues for PCV theory, hazard perception, and case study assessments.
• Deliver learning modules that promote safe driving, customer care, and professional excellence.
• Support colleagues through coaching, feedback, and ongoing development.
• Promote a culture of accountability, professionalism, and continuous improvement.
• Deliver training on operational systems, ticketing equipment and future technologies as required.
• Ensure training materials and subject knowledge remain current and relevant.
• Act as an ambassador for Stagecoach values and behaviours.

Skills

Training delivery

Communication

Facilitation

Organisational skills

Safety compliance

Education

Teaching or training qualification Level 3+

Job description

Stagecoach London is seeking an enthusiastic Classroom Trainer to join our Learning & Development Team in West Ham, London. You will deliver classroom-based programmes, coach colleagues, and support their growth to meet safety and service standards across our operations.

The role requires flexibility with location and hours and emphasizes professionalism, safety, and customer care. A Level 3+ teaching/training qualification is desirable, and the salary reflects Stagecoach London’s commitment to