Claims Technician

Marsh Agency; Witham; Hybrid; GBP 42,000 - 52,000; Full time

Job summary

Marsh is seeking an experienced Facultative Claims Technician for our Client Support Services team. The role is hybrid, offering home working for two days a week, with three days in the Witham office.

Experience in Facultative claims is advantageous, but strong analytical and Excel skills may also qualify you. You will work with Reinsurance professionals across Witham and London, handling a portfolio with end-to-end responsibility and providing innovative solutions to quantify and manage risk

Qualifications

• Strong analytical capabilities and Excel proficiency are essential.
• Numeracy skills or qualifications relevant to numbers and data analysis are important.
• Willingness to learn and adapt in a reinsurance/claims environment.

Responsibilities

• Manage an assigned client portfolio with full responsibility for technical duties related to client accounts and claims.
• Work with Client and Market Fiduciary to assist with collection of funds.
• Manage brokerage receivables, funding, retention, e-trading, post-booking receipt, ad hoc reporting requests, payment of funds and all management steps.
• Promote and maintain relationships with Brokers, Clients and Markets.
• Participate in training sessions and provide input within the team for species of Facultative service processing.

Skills

Analytical skills

Numeracy skills

Willingness to learn

Tools

Excel

Job description

Our Client Support Services department have an opportunity for an experienced Facultative Claims Technician in our team. This is available on a hybrid basis, offering home working for 2 days a week, with the other 3 days based in our office in Witham. Although Facultative experience would be advantageous, we are considering candidates with other technical Claims/Insurance backgrounds who can demonstrate strong analytical and Excel skills or candidates with strong numeracy skills/ qualifications looking to embark on a career in Reinsurance.

What Can You Expect

• Work with Reinsurance professionals across Witham and London with experience and technical knowledge.
• Gain significant experience of working within a technical capacity for a Broker.
• Apply your experience and further development within a role that’s truly progressive and offers full end-to-end responsibility of a client portfolio.
• Be part of a global business that works with clients of all sizes to define, design and deliver innovative solutions to better quantify and manage risk.

We Will Rely On You To

• Manage an assigned client portfolio, taking full responsibility of technical duties relating to client accounts, and claims.
• Work with Client and Market Fiduciary to assist with collection of funds.
• Manage brokerage receivables, funding, retention, e-trading, post booking receipt, ad hoc reporting requests, payment of funds and all management and transactional process steps.
• Promote, build and maintain relationships with Brokers, Clients and Markets
• Participate in training sessions and provide input within the team and/or department for all aspects of Facultative service processing to assist with troubleshooting.

What You Need To Have

• Insurance/Reinsurance experience and a desire to move into the reinsurance sector.
• Competent Excel skills and proficiency in Microsoft Office Applications.
• Willingness to learn.
• Successful management of workload; with an ability to manage expectations.

What Makes You Stand Out

• Significant experience of working in a technical capacity for a Broker.
• Experience of using London Market systems such as CLASS/ECF and the IMR.
• Exposure to Reinsurance linked to Facultative placements
• General claims experience.

Why Join Our Team

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Hybrid

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X. Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail]. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.