Claims Technician

Adjusting Appointments Limited; Essex; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading Independent Global Loss Adjuster seeks an experienced Support Administrator for their Essex Team. This role involves providing comprehensive administrative support to the Claims team, managing data, appointments, and liaising with clients. The candidate should possess strong communication and organizational skills, thrive in a busy environment, and be proficient in MS Office.

Benefits

Competitive Annual Basic Salary

Office-based Team Environment

Standard Monday to Friday Hours

Qualifications

• Exceptional communication skills and experience.
• Strong organizational skills with a focus on quality.
• Experience in a Customer Services/Insurance role.

Responsibilities

• Ensure data accuracy for quality management information.
• Manage diaries and arrange appointments.
• Liaise with external stakeholders and assist in client onboarding.

Skills

Communication

Organizational Skills

Customer Service

MS Office

Time Management

Job description

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An experienced Support Administrator is required to join a leading Independent Global Loss Adjuster providing Loss Adjusting, Claims and Risk Management Services where you will join their Essex Team working together fully supporting each other and the Loss Adjusting/Management Team.

You will report to the Claims Manager and be responsible for providing administrative support to the Claims team where they work with both the UK and Europe handling a mixture or Property & Liability (Personal Injury) losses through to settlement.

Key responsibilities:

• Ensuring data is accurately input in order to achieve high standards of quality and management information
• Diary management
• Booking and arranging appointments, allocating post to files, scanning documents, photocopying and filing
• Dealing with external queries
• Liaising with Loss Adjusters as and when required
• Running, checking and analysing management reports
• Taking minutes/notes and actions arising from meetings
• Assist in onboarding all new clients
• Liaise with Brokers and Insurers
• Carry out other general administration tasks as and when required.

About you:

• Exceptional communication skills and experience as well as excellent organisational skills with a strong focus on quality
• The ability to forge and develop strong relationships both internally and externally.
• Experience working within a Customer Services/Insurance related role.
• Thrive in a high-pressured working environment.
• Have strong working knowledge of MS Office applications, particularly Word, Excel, Outlook and PowerPoint. Advanced Excel knowledge would be advantageous.
• Be happy to work from an office base within a Team environment.

Salary and Benefits:

• Competitive Annual Basic Salary
• Hours are Monday to Friday 9.00am-5.00pm