Claims Operations Analyst

Taylor James Resourcing; City Of London; On-site; GBP 59,000 - 70,000; Full time

Job summary

A global insurer is seeking a Claims Operations Analyst to manage ECF reporting and produce MI reports. You'll be responsible for analyzing claims performance and improving data integrity. Ideal candidates should have strong knowledge of ECF, data analysis, and experience with Power BI. This role offers significant career development opportunities within a rapidly growing team in London.

Qualifications

• Strong knowledge of ECF and associated MI and reporting.
• Experience with data analysis and dashboarding.
• Ability to absorb data from multiple sources.

Responsibilities

• Own the relationship with DXC and manage ECF reporting.
• Produce comprehensive MI reports and dashboards.
• Analyze claims performance for internal stakeholders.
• Support internal and external audits of the claims function.

Skills

Knowledge of ECF and associated MI

Data analysis

Dashboarding (Power BI preferred)

Job description

Overview

Claims Operations Analyst. To £70,000. For a claims operations candidate with a strong knowledge of ECF and associated MI and reporting this could be an excellent opportunity to develop your career with a global insurer with an excellent market reputation. The team is growing rapidly so there are also genuine opportunities for significant and rapid career development.

Responsibilities

• Fully own the relationship with DXC and responsible for all ECF reporting
• Produce daily/weekly/monthly/quarterly MI reports & dashboards
• Deliver analysis on claims performance for internal claims handlers
• Absorb various streams of data to incorporate into high level analysis, through Power BI dashboards (training provided if necessary)
• Collate data from various teams to include within committee/board/management meetings
• Report running from internal claims systems and collate into high level MI pack/dashboard
• Assist in identifying data issues, perform root cause analysis and provide solutions to improve data integrity and accuracy
• Data integrity improvements across claims to include within claims performance packs/dashboards
• Provide assistance for all internal/external audits of the UK claims function
• Participate in internal system changes/enhancements and provide support for any internal system projects
• Assist in peer review report running, and provide assistance with peer review results and reporting
• Ensure timely and accuracy of the quarterly reserve entry process
• Responsible for daily movement report running
• Ensure accuracy and completeness of various SharePoint logs/trackers
• Provide analysis of individual/teams’ performance through ECF
• Responsible for internal claims dashboards

Requirements

• Strong knowledge of ECF and associated MI and reporting
• Experience with data analysis and dashboarding (Power BI preferred)
• Ability to absorb data from multiple sources and present high level insights
• Experience supporting internal and external audits
• Experience with claims data and UK claims processes is desirable