Claims Manager

JR United Kingdom; Bristol; Remote; GBP 35,000 - 55,000; Full time

Job summary

A cutting-edge Insurtech firm seeks a Motor Claims Team Leader for a fully home-based role in Bristol. The successful candidate will manage a team of handlers, ensuring compliance while fostering a supportive working environment. Offering an attractive salary with substantial opportunities for professional growth, this role is ideal for someone ready to thrive in a fast-paced and evolving environment.

Benefits

Support towards professional qualifications

Friendly and supportive team environment

Top-of-the-range equipment provided

Qualifications

• Must have managerial skills and experience in handling claims.
• Experience in a dynamic work environment is essential.
• Willingness to undertake various projects is required.

Responsibilities

• Manage a team of Motor Claims Handlers dealing with Personal Injury and Credit Hire cases.
• Train and develop team members while ensuring compliance.
• Act as a technical referral point and escalation contact.

Skills

Technical competency in Bodily Injury and Credit Hire Motor claims

Strong managerial skills

Ability to thrive in a fast-paced environment

Coaching and development skills

Education

Professional qualifications in insurance or related field

Job description

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Motor Claims Team Leader (PI & Credit Hire)

Home-Based

JH-3122PC

Attractive salary plus benefits

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for managing a team of Motor Claims Handlers, each dealing with a caseload comprising both Personal Injury and Credit Hire cases. Your managerial duties will include training, development and coaching, allocating workloads, acting as an escalation point for complaints, and file /audit checking to ensure compliance. Whilst you will not be managing your own caseload, you will be a technical referral point for the team.

It is essential that you technically-competent within both Bodily Injury and Credit Hire Motor claims. You must also have solid managerial skills, and the ability to help a friendly and supportive environment where a fully remote-based team enjoy working to shared goals and objectives. As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.

You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company. With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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