Claims Management Analyst

JR United Kingdom; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global professional services client is seeking a Claims Management Analyst to join their hybrid team in London. This role involves managing individual protection claims and ensuring compliance with client policies. Ideal candidates will have experience in life insurance claims and relevant authority limits.

Qualifications

• Experience managing claims in Life insurance.
• Authority limits in current or previous roles essential.
• Knowledge in critical illness claims is a plus.

Responsibilities

• Manage individual protection claims from notification to settlement.
• Assess claims according to client policies.
• Communicate with relevant parties to resolve claims issues.

Skills

Claims experience in Life insurance

Claims authority limits

Income protection

Critical illness

Job description

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Claims Management Analyst, London (City of London)

Client:

Location:

London (City of London), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Claims Management Analyst – Up to £400 – Inside IR35 – Hybrid – London

A global professional services client is looking for a Claims Management Analyst to join their London-based team.

Rate: Up to £400 per day

IR35: Inside

Location: Hybrid (flexible)

Start: Immediate

Candidates must have the following experience to apply:

• Claims experience in Life insurance (not travel, motor, or general insurance claims)
• Must have had Claims authority limits within current/previous role
• Authority limits in Life claims (Cals), income protection, and/or critical illness would be advantageous but not required

Roles and Responsibilities:

• Manage individual protection claims from initial notification through to final settlement daily within an agreed level of authority and service standards
• Assess claims in line with the client claims philosophy and policy terms and conditions
• Communicate with members, clients, doctors, service providers, intermediaries, reinsurers, and FOS as necessary to:
• Obtain further information regarding claims or potential claim inquiries
• Explain claims requirements and decisions
• Resolve appeals and complaints
• Build and maintain relationships with intermediaries and service providers
• Contribute ideas for continuous improvement of the claims business process
• Work closely with other areas like Group Claim Assessors, Underwriting, Actuarial, and Client Services to develop a thorough understanding of the business and contribute to best practices overall

Please reach out for further information.