Claims Handling Admin Apprentice — Level 3 BA

RPC; West of England; On-site; GBP 16,000 - 20,000; Full time

Job summary

RPC is offering an 18-month fixed-term Apprenticeship in Claims Handling Administration in Bristol. You will work with the Claims Handling Administration Manager and Team Leaders to deliver an efficient admin support service while completing a Damar Training education programme, leading to Level 3 Business Administration.

The role covers data entry, acknowledgements, diary management, payments, MI reporting, and strong customer service, with opportunities for progression within the team after

Qualifications

• GCSE grades A-C including Maths and English.
• Excellent written and verbal communication skills.
• Strong attention to detail and organisation.
• Hardworking, enthusiastic and motivated.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Open new matters and input data into the claims management system.
• Send acknowledgements and perform diary management.
• Carry out conflict searches and handle routine enquiries.
• Process payments and manage billing and accounts queries.
• Capture and collate MI for performance reporting and SLAs.
• Liaise with insurers and brokers for policy information.
• File policies, proposals and schedules accurately.

Education

GCSEs (A-C including Maths & English)

Tools

Microsoft Office

Job description

RPC is offering an 18-month fixed-term Apprenticeship in Claims Handling Administration in Bristol. You will work with the Claims Handling Administration Manager and Team Leaders to deliver an efficient admin support service while completing a Damar Training education programme, leading to Level 3 Business Administration.

The role covers data entry, acknowledgements, diary management, payments, MI reporting, and strong customer service, with opportunities for progression within the team after