Claims Handler - Management Services

Miller; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

Join a leading specialist (re)insurance broking partnership as a Claims Handler in the Marine Claims team. This role offers substantial exposure and the opportunity to work with a committed team that values integrity and principled decision-making. You'll manage client claims, ensure compliance with regulations, and promote the company's brand and values. With a competitive salary and a comprehensive benefits package, this is a fantastic opportunity to grow your career in a supportive and inclusive environment.

Benefits

10% Pension Contribution

Private Medical Insurance

Medicare Cash Plan

25 Days Annual Leave

Life Assurance

Income Protection

Critical Illness Cover

Enhanced Family Leave

Qualifications

• Experience in handling Marine Hull claims and client inquiries.
• Strong understanding of compliance with legal and financial regulations.

Responsibilities

• Provide advice to clients regarding Marine Hull claims.
• Ensure timely processing of claims documents and respond to inquiries.
• Develop and maintain strong client and market relationships.

Skills

Marine Hull Claims

Client Relationship Management

Claims Processing

Quality Control

Tools

In-house Systems

Job description

As a leading specialist (re)insurance broking partnership, Miller is recognized as a leader in our specialist fields. With offices in London, Ipswich, Bermuda, Brussels, Paris, Singapore, and Switzerland, our network has grown to over 900 colleagues.

We act with integrity, make principled decisions, and provide clear, honest, and unbiased advice. We are proud that our commitment to integrity and principled decision-making has earned us a reputation for keeping our promises to clients, markets, and colleagues.

We have a role in our Marine Claims team for a Claims Handler. This team is currently experiencing significant growth, and the exposure level will be substantial!

Role Responsibilities

1. Provide advice to clients regarding Marine Hull claims as required.
2. Ensure the timely processing of all claims documents and respond to inquiries related to claims processing.
3. Handle client monies securely, efficiently, and in an auditable manner, proactively managing payments.
4. Maintain and update in-house systems.
5. Develop and maintain strong client and market relationships as appropriate.
6. Perform quality control checks on all documentation.
7. Adhere to and fully meet Miller's expectations as outlined in its policies, procedures, training materials, and embedded in its systems and controls. Our policies are designed to ensure compliance with applicable legislation and regulations related to legal, financial crime, and other relevant areas.
8. Comply with external rules and requirements, such as Lloyd’s byelaws and FCA regulations.
9. Promote Miller’s brand and values to enhance its reputation in the market.

Benefits

In addition to a competitive salary, we offer a comprehensive benefits package including:

• 10% pension contribution from Miller, with Miller matching employee contributions up to 5%.
• Private Medical Insurance
• Medicare cash plan
• Minimum of 25 days annual leave, with flexibility to purchase additional days
• Life Assurance
• Income Protection
• Critical Illness Cover
• Enhanced Maternity, Paternity, Adoption, and Shared Parental Leave

** Miller is committed to providing equal opportunities and fostering an inclusive working environment for all.