Claims Handler CH2

Davies; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company specializing in claims management is seeking a Claims Handler in Liverpool. The role involves managing a caseload of pre-litigated motor claims, ensuring high levels of service and productivity. Ideal candidates will have relevant claims experience and strong communication skills.

Benefits

Davies Incentive Plan

25 days holiday, increasing with service

Simply Health Care Cash Plan

24/7 online GP and mental health support

Death In Service after 1 year

Pension Contribution

Employee Volunteering Programme

Cycle to Work Scheme

Season Ticket Loan

Discounts at local retail outlets

Qualifications

• Experience dealing with motor PI claims is desirable.
• Pre-litigation experience is preferred.
• Customer service experience required.

Responsibilities

• Manage a caseload of pre-litigated motor claims from inception to settlement.
• Ensure accurate data maintenance and input.
• Interact and communicate with clients.

Skills

Attention to detail

Negotiation skills

Communication skills

Organisational skills

Tools

Microsoft Word

Excel

Email

Job description

Claims Handler CH2

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Liverpool

Description

Keoghs are seeking a Claims Handler (CH2) to join their Liverpool team. The claims handler will be responsible for managing a caseload of pre-litigated motor claims including PI from inception to settlement.

Key Accountabilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims including PI from inception to settlement.
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance
• Interact and communicate with clients

Experience, Skills and Qualifications

• Experience of dealing with motor PI claims under the predictive costs regime is desirable
• Experience of the MOJ portal, stages 1 and 2
• Pre-litigation experience
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation