Claims Handler CH1

Davies; Liverpool; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the legal sector is seeking a Motor Claims Handler to manage a caseload of pre-litigated motor claims. This permanent, full-time position offers hybrid working and comprehensive benefits such as health plans and a pension scheme, aiming for consistent high service delivery and client satisfaction.

Benefits

25 days holiday per year with opportunities to buy/sell days

Simply Health Care Cash Plan

Pension Contribution based 5% Employee / 3% Employer

Davies Incentive Plan

WeCare – 24/7 online GP and mental health support

Qualifications

• Experience dealing with motor claims.
• Experience in litigated liability and quantum dispute cases.
• Ability to manage own workload.

Responsibilities

• Manage a caseload of pre-litigated motor claims from inception to settlement.
• Support consistent high levels of service and productivity.
• Work closely to ensure accurate data maintenance.

Skills

Customer service

Negotiation skills

Communication skills

Attention to detail

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Job description

Claims Handler CH1

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Liverpool

Description

Dreaming of a fresh start in the world of law? If so we are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims.

Benefits:

• 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
• Hybrid working – (Working only 1 day in the office)
• Simply Health Care Cash Plan
• Pension Contribution based 5% Employee / 3% Employer

Key Accountabilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims from inception to settlement
• Identify cases for early litigation with high prospects of success and low risk
• To support delivery of consistently high levels of service and productivity
• To work closely with colleagues within the firm to deliver consistently high levels of service
• To input accurate data and ensure data maintenance

Working Hours
35 hours per week worked 9am and 5pm Mondays to Fridays inclusive with 1 hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

• Experience of dealing with motor claims
• Experience of dealing with litigated liability and quantum dispute cases
• Experience of dealing with repair documentation
• Experience of quoting case law effectively
• Experience of dealing with clients
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Excellent time keeping skills
• The ability to work as a team and independently
• The ability to manage own workload

Values
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do;

Keoghs values
We are connected
We are Dynamic
We are Innovative
We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation