Claims Handler

JR United Kingdom; Oxford; Remote; GBP 30,000 - 35,000; Full time

Job summary

A dynamic Insurtech firm seeks an experienced Motor Claims Handler for a fully home-based role. With 3+ years in motor claims, you will leverage your problem-solving skills in a supportive team to enhance client outcomes and drive your professional progression. Competitive salary and benefits included.

Benefits

Support towards professional qualifications

Friendly and supportive team environment

High-quality equipment provided (Apple MacBook etc.)

Qualifications

• Minimum 3 years experience in motor claims, either private or commercial.
• Proven track record of settling claims in an insurance company or via TPA.
• Ability to work independently in a home-based role.

Responsibilities

• Handle motor claims with a focus on delivering excellent customer outcomes.
• Engage with diverse stakeholders and resolve complex situations empathetically.
• Organize tasks efficiently while enjoying a supportive team environment.

Skills

Client service-focused

Problem-solving

Excellent communication

Rapport building

Task management

Education

3 years experience in motor claims

Experience in Damage losses

Job description

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A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Motor Claims Handler to join the team. Candidates from either a Private Motor or Commercial Motor claims background will be considered, but it is essential that you have at least 3 years’ experience, including Damage losses. Just as importantly, you will have settled claims, either within an insurance company, or via delegated authority at a loss adjusting firm or Third-Party Administrator TPA.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary of between £30K - £35K per annum (Negotiable, depending on experience), plus a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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General Insurance and Financial Services Recruitment

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