Claims handler

Barker Munro Recruitment Ltd; Maidstone; On-site; GBP 10,000 - 40,000; Full time

Job summary

An exciting opportunity awaits for a Claims Handler to join a dynamic insurance client in Maidstone. This role involves managing a diverse range of commercial claims, requiring a strong customer focus and a professional approach to service levels. You will be responsible for liaising with insurers, clients, and third parties, ensuring claims are recorded and processed efficiently. If you have a background in claims handling or insurance and are eager to contribute to a supportive team, this position offers a fantastic chance to advance your career in a thriving environment.

Qualifications

• Previous experience in a claims role is essential.
• Insurance knowledge is required for effective claims handling.

Responsibilities

• Handle all contact from insurers, clients, and solicitors.
• Record and update claims as they progress through the settlement process.
• Advise clients on claim procedures and maintain files appropriately.

Skills

Customer Focus

Claims Handling

Communication Skills

Insurance Knowledge

Education

Experience in Claims Role

Job description

Claims Handler

Barker Munro Recruitment is pleased to be working on this superb Claims vacancy within a fantastic insurance team based in Maidstone.

This role will see you taking a “hands on” approach to managing a portfolio of claims on an end-to-end basis and to work closely with senior members of the claims unit to provide outstanding service and advice to clients, enabling their growth

You will need to take a hands-on approach to manage a portfolio of claims from start to finish. Handle phone calls, emails, and various tasks efficiently. Register First Notification of Loss (FNOL) and ensure all new claims are closely monitored and handled within the service level agreements, including custom arrangements with insurers. Accurately record and file all communications with clients regarding their claims.

You will be handling an interesting mix of insurance claims and working within a company that offers true progression.

In terms of experience, we are looking for you to be able to demonstrate insurance experience and if you have some insurance claims experience, that would be a real asset for you hitting the ground running on this position.

Knowledge & Experience:
• Previous insurance claims experience.
• Happy to study for CII qualifications.

Skills:
• High accuracy and attention to detail in all tasks.
• Ability to process work quickly and efficiently.
• Excellent client service skills to support and enhance the customer experience.

This is a full-time, permanent position based in the Maidstone office with the option to work 2-3 days per week from home for a balanced work experience.

If you are passionate about delivering exceptional service in the insurance industry and have the insurance or claims experience to show, we invite you to apply! Please send your CV to Barker Munro Recruitment.