Claims Handler

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player seeks a Claims Handler for their Professional Indemnity Claims Team. This temporary position offers the chance to manage claims, ensuring compliance with policies and regulations while providing excellent service to clients. You'll be part of a supportive team that values integrity and proactive problem-solving. With opportunities for career progression and professional qualifications, this role is perfect for someone looking to make a meaningful impact in a dynamic environment. Join a company that prioritizes your well-being and offers a range of benefits to support your career journey.

Benefits

26 days holiday plus bank holidays

Career progression opportunities

Possibility to gain professional qualifications

Pension scheme

24-hour support for wellbeing

One paid volunteering day per year

Participation in charity initiatives

Recognition through Spotlight Awards

Qualifications

• Experience in handling Professional Indemnity Claims is desirable.
• Strong communication skills across all mediums are essential.

Responsibilities

• Efficiently handle all claims allocated, managing a designated caseload.
• Gather and process information to support the assessment of complex cases.

Skills

Claims Handling

Analytical Skills

Customer Focus

Communication Skills

Proactive Approach

Education

Professional Indemnity Claims Experience

Job description

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Claims Handler - Professional Indemnity Claims Team (Temporary FTC)

Working as a Claims Handler in our Professional Indemnity Claims Team, you will support the team in providing an effective and efficient claims service to our customers. You will be responsible for handling all allocated claims, ensuring adherence to company policy, procedures, and regulatory requirements. This is a temporary maternity leave cover position for 12 months.

Objectives and Responsibilities

1. Efficiently handle all claims allocated to you, managing a designated caseload from start to finish and liaising extensively with clients, insurers, claimants, policyholders, brokers, and other experts.
2. Deal with claims made by clients, including solicitors, developers, architects, IFAs, engineers, etc.
3. Refer claims outside your personal authority levels to your line manager.
4. Gather and process information to support the effective assessment of complex cases.
5. Conduct company business courteously and efficiently at all times.
6. Assist the Sales team in preparing for policy renewals.

Candidate Requirements

• Bring your best self to work daily, providing the best experience for our clients.
• Be proactive, analytical, detail-oriented, customer-focused, with strong communication skills across all mediums.
• Experience in handling Professional Indemnity Claims is desirable.
• Supportive team player with a positive outlook, engaging, collaborative, and resilient to change.
• Ability to challenge difficult tasks and situations with a practical, forward-thinking approach.
• Active listening skills, willingness to learn, and knowing when to seek support or guidance.
• Demonstrate integrity, essential in a financially regulated environment and as a core value.

Benefits

In return, you will be welcomed and supported by our Ardonagh family, with opportunities to earn your annual salary. We care about your wellbeing, and some benefits include:

• Holiday entitlement of 26 days plus bank holidays
• Opportunities for career progression within the Ardonagh group
• Possibility to gain professional CII or ACII qualifications
• Pension scheme for retirement planning
• 24-hour support for physical and mental wellbeing
• One paid volunteering day per year
• Participation in the Ardonagh Community Trust (ACT) charity initiatives
• Recognition through the Spotlight Awards for outstanding talent

Note: If you are not a passport holder of the country where the vacancy is located, you may need a work permit. For more information, check our Blog.

Applicants should not provide bank or payment details during the application process. All applications must be submitted via the 'Apply now' button.

Created on 26/04/2025 by TN, United Kingdom