Claims Handler

Aston Charles Ltd; England; Remote; GBP 29,000 - 35,000; Full time

Job summary

A leading Insurtech company is looking for a Credit Hire Claims Handler to join their home-based team. This role requires experience in claims handling, excellent communication skills, and a customer-focused approach. You'll be supported in a dynamic environment with potential for professional growth and development.

Benefits

Support towards professional qualifications

Friendly and supportive team environment

Top of the range equipment provided

Qualifications

• Experience in Credit Hire claims is essential.
• High motivation and ability to work independently.
• Strong communication and rapport-building skills.

Responsibilities

• Handle Credit Hire claims efficiently.
• Communicate with various stakeholders and ensure excellent client outcomes.
• Work independently with support from the team.

Skills

Communication

Problem Solving

Customer Service

Task Management

Job description

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This range is provided by Aston Charles Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Aston Charles Ltd

Managing Director, Insurance & Financial Services Recruiter

to £35K plus benefits

RJ-3122

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brainchild of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen for an experienced Credit Hire Claims Handler to join the team. It is essential that you have previous experience within Credit Hire claims and just as importantly, you will have either worked within an insurance company environment, or via delegated authority at a loss adjusting firm or Third-Party Administrator (TPA). Experience with commercial vehicles would certainly add weight to your application.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech firm, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary up to £35K per annum, together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

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General Insurance and Financial Services Recruitment

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  General Business

• Industries

  Insurance

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