Claims Expert (80 - 100% working degree)

Swiss Re - Schweizerische Rückversicherungs-Gesellschaft; London; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a proactive and energetic Claims Expert to oversee high-value primary insurance losses. This unique role involves managing claims in Casualty, Motor, and Disease sectors, ensuring exemplary service through effective oversight of claims handling partners. The ideal candidate will have a strong background in the insurance industry, with skills in policy assessment, loss evaluation, and communication. Join a collaborative team dedicated to providing innovative solutions and making a significant impact in the reinsurance sector. If you're eager to learn and contribute, this opportunity is perfect for you.

Qualifications

• University degree or equivalent experience in insurance or legal fields.
• Solid experience in Claims or Insurance Industry preferred.

Responsibilities

• Oversee high value UK primary losses in Casualty, Motor, and Disease.
• Ensure claims handling partners act within contract scope.
• Keep internal data accurate and up to date.

Skills

Claims Management

Policy Coverage Assessment

Loss Evaluation

Communication Skills

Problem Solving

Understanding of Underwriting

Education

University Degree or Equivalent

Professional Insurance Qualifications

Job description

The Claims team is based in London and comprises of 10 claims professionals handling a variety of reinsurance losses. We believe that the way our claims are managed using our 8 Core Claims Handling Principles enables us to provide a unique service to our customers. Put simply; we want exemplary claims service to be the reason customers buy Reinsurance from Swiss Re.

About the Role

This is an unusual opportunity and falls outside of the usual remit of a Reinsurance Claims Expert. We are looking for someone with a multi-disciplined skill set which will include being able to oversee high value UK primary insurance losses in the Casualty, Motor and Disease areas, having expertise in all aspects in the management and oversight of TPA's and MGA's, being able to handle reinsurance recoveries, and a willingness to be involved in all aspects of retrospective transactions. Additionally, a desire to learn about Reinsurance as this role will likely evolve through time.
The position reports to the Head of Claims, Reinsurance, London.

Key Responsibilities

1. Oversight of high value UK primary losses in Casualty, Motor and Disease ensuring the highest quality of claims handling from our partners. Being able to assess policy coverage, fact investigation, loss evaluation, ensuring an appropriate claim resolution. Set and maintain appropriate and timely reserves in accordance with our guidelines.
2. Ensuring that our claims handling partners (TPA's & MGA's) act within the scope of their contracts.
3. Ensuring that our internal data and records is kept up to date and accurate.
4. Keep Claims Management and other internal stakeholders aware of loss potential and material claim developments.
5. Regularly provide information and insights about your claim portfolio to Claims Management and other internal stakeholders including Reserving / Actuarial teams.
6. Keeping claims knowledge up to date and be able to recognise legal / regulatory developments and how they will affect the claims portfolio you are responsible for.
7. Deal with reinsurance recoveries from other reinsurers.
8. Connected and switched-on to the [re]insurance marketplace.

About You

We are seeking a curious, energetic, and confident problem solver who is proactive and eager to contribute across all areas of the Reinsurance business. The ideal candidate will be able to work both independently and collaboratively within the claims team, while also working closely with departments such as transactions and reserving.

1. Educated to university degree-level or equivalent insurance or legal-based work experience (Professional insurance qualifications, or willingness to work towards achieving this).
2. Solid Claims or Insurance Industry experience. Background working in the primary insurance market is preferred.
3. Strong coverage, investigation, loss evaluation and claim valuation skills. Strong communication skills.
4. Strong understanding of underwriting and other insurance functions and how they interact.

If you’re eager to learn and contribute beyond your core responsibilities, we look forward to meeting you!

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

Start your career journey with Swiss Re.