Claims Executive (Americas, UK & Ireland)

Standard Club Group; London, North East; Hybrid; GBP 34,000 - 45,000; Full time

Job summary

A prominent marine insurer seeks a claims manager to oversee P&I claims, ensuring timely resolutions while fostering strong relationships with Members and brokers. Candidates should hold a degree in Law or an equivalent and have a solid understanding of the P&I claims process. The role offers flexible working arrangements, competitive salary, and a path for progression within a collaborative work environment.

Benefits

Competitive salary

Discretionary annual bonus

Flexible working

Qualifications

• Degree (preferably in Law) OR equivalent experience in handling claims.
• Good planning and organisational skills.
• Basic knowledge and experience in P&I/Non-P&I matters.

Responsibilities

• Handling a high volume and variety of P&I claims.
• Maintaining control over P&I claims strategy.
• Cultivating strong relationships with Members and brokers.

Skills

Planning and organisational skills

Understanding of P&I claims

Basic knowledge of shipping terms

Education

Degree in Law or equivalent

Job description

Salary: Starting from £34,000, depending on experience

Location: UK - London or Newcastle upon Tyne

Published

Published

12 days ago

Closing

Closing

in 16 days

This is a Permanent , Full Time vacancy.

The Vacancy

This role is pivotal in managing a diverse portfolio of P&I claims for owners and charterers, ensuring swift, cost-effective resolutions that meet Member needs. You will assist with strategy, provide expert guidance to the team, foster strong relationships with Members and brokers, and collaborate across departments to deliver exceptional service.

What will you be doing?

Key responsibilities will include:

• Handling a high volume and variety of P&I claims for owners and charterers, ensuring timely and cost-effective resolutions.
• Maintaining control over P&I claims strategy, incorporating input from external advisors as necessary.
• Providing regular, accurate, and timely reporting to the Head of P&I Claims on claim developments.
• Cultivating and maintaining strong relationships with Members and brokers, delivering exceptional service.
• Collaborating closely with FD&D, Underwriting, and Loss Prevention teams on claims-related matters.
• Supporting business development and networking efforts with Members and customers, both locally and globally.
• Estimating and settling P&I claims promptly, ensuring compliance with guidelines and Member Terms of Entry.
• Managing the appointment of external experts, overseeing claim recoveries, and ensuring effective communication with Members throughout the claims process.
• Adhere to company-wide rules, policies, and procedures, demonstrating professionalism and contributing to claims initiatives and expertise groups.

About you

Skills/Qualifications/Experience

• Degree (preferably in Law) OR equivalent (e.g. Master Mariners Certificate) OR experience gained handling claims in a P&I club or shipping company.
• Understanding of the basics of P&I claims and the P&I insurance industry.
• Understanding of P&I Rules and integrated Claims Department Procedures
• Good planning and organisational skills with the ability to cope with demanding workloads.
• Willingness to undertake IG PANDIQ exams or read IG PANDIQ material where the material is relevant to the role.
• Basic knowledge of shipping terms and common ship operations
• Basic knowledge and experience in dealing with P&I/Non-P&I matters.

The Company

Welcome to NorthStandard, one of the largest and most influential marine insurers in the International Group.

We're more than just a workplace. We're a global community of passionate maritime professionals driven and defined by our empowered, inquisitive, courageous and giving principles, and our commitment to excellence.We believe in fostering a diverse, inclusive and dynamic work environment where everyone can be themselves, thrive, and contribute their unique talents to delivering our best for colleagues, members, customers, and the communities we serve.

You will be empowered to focus on your progression, have access to development opportunities designed to fast-track your career from the day you start, and the ability to contribute to and shape our employee experience. In return, we offer a competitive salary and benefits package, while benefitting from a hybrid approach in our collaborative office spaces around the world.

We’re committed to continuous learning and development, building long-lasting internal and external relationships, and driving service excellence.

The Benefits

The usual stuff

The usual stuff

A competitive salary, discretionary annual bonus plan and benefit arrangements for everyone.

Flexible working

We offer a best in market hybrid working policy and are open to considering a range of flexible opportunities. This includes job-sharing, part-time roles and remote working.

Taking care of you

Taking care of you

Our people are the most important part of our club and we constantly strive for our culture and working environment to show how much we value the contribution you make. We do this through our Employee Resource Groups, learning and development opportunities, inclusive policies and our Employee Assistance Programmes.

Social events

Social events

We host a range of get-togethers throughout the year as we believe that bringing our people together is a great way to motivate each other, inspire success, and build a stronger foundation for the cub.

The Values

Empowered

By being trusted, inspired and developed

Giving

Showing we care by sharing our attention, experience and expertise

Courageous

Challenging relentlessly to create better outcomes

Inquisitive

Embracing diverse perspectives and fresh possibilities