Claims Analytics Lead

Avencia Consulting; City Of London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Avencia Consulting in London is seeking a Claims Analytics Lead to join a leading international insurer. This newly created role bridges claims and data science, translating business needs into analytical insight that improves decision-making and performance.

The role is 3 days a week in the office. You will build relationships across Claims, Portfolio Management, Data and Technology, identify challenges, apply data science and ML to claims data, develop forecasting and operational insights, and

Qualifications

• Experience in data science, analytics or a similar role within insurance.
• Hands-on experience with Python or R and SQL.
• Ability to translate business challenges into analytical solutions.
• Strong business partnering and stakeholder management with commercial communication.
• Understanding of claims processes and how analytics can improve decisions.

Responsibilities

• Build relationships across Claims, Portfolio Management, Data and Technology as a key business partner.
• Identify business challenges with claims leaders and translate them into analytical solutions.
• Apply data science, statistical modelling and ML to claims data to identify trends and improve performance.
• Develop insights across forecasting, triage, severity, recoveries and operational performance.
• Turn analysis into practical tools and recommendations embedded in day-to-day decisions.
• Shape and develop a dedicated claims analytics capability with influence on direction and priorities.

Skills

Data science

Analytics

Python

R

SQL

Stakeholder management

Business partnering

Communication

Claims processes

Job description

Claims Analytics Lead London Insurance

I'm working on an exciting opportunity for a Claims Analytics Lead to join a leading international insurance business in London.

This is a newly created role focused on bridging the gap between claims and data science. The key is finding someone who can work closely with claims stakeholders, understand their challenges and translate business needs into meaningful analytical insight that improves decision-making and performance.

The role is 3 days a week in the office.

The role:

• Build strong relationships across Claims, Portfolio Management, Data and Technology, acting as a key business partner to the claims function.

• Work with claims leaders to identify business challenges and translate them into practical analytical solutions.

• Apply data science, statistical modelling and machine learning to claims data to identify trends, understand loss drivers and improve performance.

• Develop insight across areas such as claims forecasting, triage, severity, recoveries and operational performance.

• Work with technical teams to turn analysis into practical tools and recommendations that can be embedded into day-to-day decision-making.

• Help shape and develop a dedicated claims analytics capability, with the opportunity to influence its direction and priorities.

Knowledge and Experience

• Experience in data science, analytics or a similar analytical role within insurance.

• Strong knowledge of data science techniques, with hands-on experience using Python or R and SQL.

• The ability to interpret business challenges, ask the right questions and translate them into analytical solutions.

• Strong business partnering and stakeholder management skills, with the confidence to communicate complex findings in straightforward commercial terms.

• An understanding of claims processes and how analytics can improve decisions and business outcomes.

Experience in specialty insurance or the London Market would be beneficial but isn't essential.

This would suit someone who enjoys working at the intersection of business and data science, rather than focusing purely on technical delivery. You'll have the opportunity to work closely with senior stakeholders, shape a new capability and see your work make a tangible difference to the business.