Claims Analytics Analyst — Data Insights (London)

MS Amlin; Greater London; Hybrid; GBP 60,000 - 76,000; Full time

Job summary

MS Amlin is seeking a Claims Analytics Analyst in London to drive robust management information across claims, enabling self-service reporting and governance. You will partner with senior claims leadership to deliver key dashboards and standardised outputs for performance insight.

You will develop and maintain claim portfolio and large-loss reports, collaborate with data teams and external partners, and support the Claims Optimisation function with strategic MI delivery.

Qualifications

• Proven experience in management information data analysis.
• Strong working knowledge of data and analytics tools and systems, including Microsoft Office, Excel and Power BI, with hands-on Power BI experience.
• Knowledge of claims operations, technical claims lifecycles and reserving practices is desirable.
• Experience of Lloyd's or London market claims data, including an understanding of market messaging and downstream systems such as Subscribe.
• Willingness to travel when required.

Responsibilities

• Act as a focal point for the Claims team and wider business stakeholders, ensuring that known and ad hoc claims data requirements are delivered in a robust, standardised and timely format.
• Act as the Claims focal point for company-wide data and analytics projects and initiatives, representing Claims on appropriate steering groups and forums, ensuring that Claims requirements are understood and delivered.
• Act as the data governance representative and data steward for Claims.
• Produce claims report templates and commissioned ad hoc analysis and reports in a timely way.
• Work with the Chief Claims Officer, the Head of Claims Optimisation and others where delegated to create and implement the strategic deliverables for Claims management information.
• Collaborate with colleagues across Claims, our strategic partner and other functions to deliver management information and data requests.
• Oversee and manage large-loss reporting tools, including the Open Large Loss Report, CAT Report and Claims Watchlist, and provide the resulting analysis and insights.
• Support the Claims Analytics Manager in assessing the Claims department's management information and analytics training needs.
• Identify ways to continuously improve and future-proof claims datasets, reporting tools and outputs so they remain fit for purpose.
• Support the Claims Manager with the ongoing oversight and performance of claims data and analytical services provided by Genpact.
• Deliver appropriate self-service reporting, data and analytics tools, and help the department use them effectively.
• Participate proactively in claims initiatives as required.
• Support delivery of the Claims management information strategy by applying a strong technical understanding of Claims and management information and analytics tools to provide robust, accessible data as 'one version of the truth'.
• Provide a London-hours point of contact for claims data questions and time-sensitive reporting or dashboard issues, working directly with business users when an immediate response is needed.
• Create and improve Power BI dashboards and views, as well as helping colleagues use them with confidence.
• Investigate discrepancies in London market claims data, market messages and downstream systems, working with it then apply it to resolve the issue.

Skills

Power BI

Excel

Microsoft Office

Data analysis

Education

CII or similar professional qualification

Tools

Subscribe

Job description

MS Amlin is seeking a Claims Analytics Analyst in London to drive robust management information across claims, enabling self-service reporting and governance. You will partner with senior claims leadership to deliver key dashboards and standardised outputs for performance insight.

You will develop and maintain claim portfolio and large-loss reports, collaborate with data teams and external partners, and support the Claims Optimisation function with strategic MI delivery.